Open to opportunities

Richard Lancaster

@richardlancaster

Message

Customer-focused retail and service worker with strong communication skills.

United States

Message

What I'm looking for

I am seeking customer-facing roles where I can apply strong communication, attention to detail, and helpfulness—ideally in retail, library, or entry-level marketing environments with growth opportunities.

I am a reliable, customer-focused service worker with hands-on experience in retail, food service, library tutoring, and pet care. I consistently provide helpful, attentive service—operating registers, stocking and maintaining store areas, assisting customers, and supporting children's learning in library programs.

I bring leadership and attention to detail developed through roles at AMC Theatres, Whole Foods Market, Santa Clara Library, and as a long-term dog walker. I am pursuing marketing coursework at community college and offer communication, basic math, research, and social media advertising competencies to support customer-facing and entry-level marketing roles.

Experience

Work history, roles, and key accomplishments

Current

Team Member

Current

AMC Theatres

Dec 2025 - Present (2 months)

Provide front-line customer service at the register, resolve guest concerns, and maintain cleanliness of auditoriums to ensure a positive guest experience.

Customer Service Cash Handling Conflict Resolution Facility Maintenance Teamwork

Dog Walker

Private Pet Care

Jan 2018 - Jan 2026 (8 years)

Provided regular dog walking, feeding, and in-home care from 2018–2026, maintaining pet health and safety and communicating with owners about animal well-being.

Animal Care Time Management Communication Safety

Cashier

Whole Foods Market

Sep 2025 - Dec 2025 (3 months)

Operated register, assisted customers, stocked shelves, and collected carts during a seasonal 3-month assignment, delivering friendly service and maintaining store presentation.

Cash Handling Customer Service Merchandising Stocking Time Management