Jonathan Garcia
@jonathangarcia
Dedicated processing coordinator with strong customer service skills.
What I'm looking for
My name is Jonathan Garcia, and I am a dedicated processing coordinator with extensive experience in data entry and logistics. I have worked with various organizations, including CBP and MVM Inc., where I assisted in transporting minors and managing complex data entry tasks. My ability to work under pressure and maintain a high level of accuracy has been key to my success in these roles.
Throughout my career, I have developed strong communication and active listening skills, which have enabled me to provide excellent service to clients and colleagues alike. I am fluent in both English and Spanish, allowing me to effectively communicate with diverse populations. I hold a Bachelor’s degree in Social Work from the University of Texas Rio Grande Valley, which has equipped me with a solid foundation in understanding and addressing the needs of individuals and families.
Experience
Work history, roles, and key accomplishments
Processing Coordinator
December Group LLC
Oct 2024 - Present (8 months)
Assisted CBP with data entry, including launching individuals into the system via Passport Control and taking DNA. Conducted questionnaires and compiled comprehensive files based on individual charges.
Processing Coordinator
RangerLand Systems
Aug 2024 - Present (10 months)
Assisted CBP with data entry using CBP ONE, ensuring complex security. Managed inventory by tagging and storing personal property for tracking purposes.
Youth Travel Care Worker - UAC
MVM Inc
Oct 2023 - Present (1 year 8 months)
Assisted in safely transporting minors to shelters and families to ports of entry or international flights to their home country. Supported logistics by organizing flights and transportation for future and current trips.
Youth Travel Care Worker - ORR
MVM Inc
May 2021 - Present (4 years 1 month)
Provided care and service to minors, accompanying them on domestic flights and ground transportation for reunification. Assisted in logistics by sorting paperwork, assigning trips, and organizing documentation and transportation.
Customer Service Representative
Maximus
Aug 2020 - Present (4 years 10 months)
Served as a Customer Service Representative, effectively resolving inquiries and providing support to clients. Developed and polished strong customer service, communication, and active listening skills.
Education
Degrees, certifications, and relevant coursework
University of Texas Rio Grande Valley
Bachelor in Social Work, Social Work
Completed a Bachelor's degree in Social Work. The curriculum prepared students for professional practice in various social service settings.
Availability
Location
Authorized to work in
Job categories
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