Open to opportunities

Jonathan Garcia

@jonathangarcia

Message

Dedicated processing coordinator with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

My name is Jonathan Garcia, and I am a dedicated processing coordinator with extensive experience in data entry and logistics. I have worked with various organizations, including CBP and MVM Inc., where I assisted in transporting minors and managing complex data entry tasks. My ability to work under pressure and maintain a high level of accuracy has been key to my success in these roles.

Throughout my career, I have developed strong communication and active listening skills, which have enabled me to provide excellent service to clients and colleagues alike. I am fluent in both English and Spanish, allowing me to effectively communicate with diverse populations. I hold a Bachelor’s degree in Social Work from the University of Texas Rio Grande Valley, which has equipped me with a solid foundation in understanding and addressing the needs of individuals and families.

Experience

Work history, roles, and key accomplishments

Current

Processing Coordinator

Current

December Group LLC

Oct 2024 - Present (8 months)

Assisted CBP with data entry, including launching individuals into the system via Passport Control and taking DNA. Conducted questionnaires and compiled comprehensive files based on individual charges.

Data Entry Questionnaire Administration Microsoft Office

Processing Coordinator

RangerLand Systems

Aug 2024 - Present (10 months)

Assisted CBP with data entry using CBP ONE, ensuring complex security. Managed inventory by tagging and storing personal property for tracking purposes.

Data Entry CBP ONE Security Operations Inventory Management Property Tracking

Youth Travel Care Worker - UAC

MVM Inc

Oct 2023 - Present (1 year 8 months)

Assisted in safely transporting minors to shelters and families to ports of entry or international flights to their home country. Supported logistics by organizing flights and transportation for future and current trips.

Minor Transport Family Transport

Youth Travel Care Worker - ORR

MVM Inc

May 2021 - Present (4 years 1 month)

Provided care and service to minors, accompanying them on domestic flights and ground transportation for reunification. Assisted in logistics by sorting paperwork, assigning trips, and organizing documentation and transportation.

Minor Care Logistics Coordination

Customer Service Representative

Maximus

Aug 2020 - Present (4 years 10 months)

Served as a Customer Service Representative, effectively resolving inquiries and providing support to clients. Developed and polished strong customer service, communication, and active listening skills.

Customer Service Communication Problem Solving Customer Support