Jonalyn Andrea Ausan
@jonalynandreaausan
Executive Assistant and operations support expert improving accurate logistics billing.
What I'm looking for
I’m an Executive Assistant and Operations Support professional with 3+ years of experience supporting global logistics and supply chain teams through data validation, document management, and administrative coordination.
In my current role as a Freight Data Validator, I validate AI-processed shipping and customs documents, manage high-volume data entry, and process Bills of Lading and Customs Declarations to keep system records complete and accurate. I also coordinate with internal teams to resolve documentation discrepancies and improve processing efficiency.
Previously, I supported invoice billing and accounts receivable as a Business Support Assistant at DSV Lead Logistics, verifying freight invoices before billing and processing vendor invoices and 2PL payment transactions using SAP. I helped reduce billing errors through careful validation of financial documents and ensured compliance with company procedures.
Earlier in my career, I worked at Maersk Global Service Centres as a Process Expert OTC FNA / Dispute Resolution Specialist, applying customer payments in SAP Accounts Receivable, investigating invoices, and preparing monthly root cause analysis reports. I bring a dependable, detail-focused mindset—leveraging SAP (S/4HANA, R/3), Excel, and Google Workspace—to keep operations moving reliably in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Freight Data Validator
Expedock
Sep 2023 - Jul 2026 (2 years 10 months)
Validated AI-processed shipping and customs documents to maintain high data accuracy. Processed freight documentation (e.g., Bills of Lading and Customs Declarations) and coordinated with internal teams to resolve discrepancies.
Business Support Assistant
DSV Lead Logistics
Sep 2020 - Dec 2022 (2 years 3 months)
Verified freight invoices from overseas offices, carriers, and partners before billing, then processed vendor invoices and origin charges. Supported invoice billing and accounts receivable using SAP and helped reduce billing errors through careful financial document validation.
Applied customer payments in SAP accounts receivable and supported accounts receivable activities including customer account creation and invoice investigations. Resolved invoice disputes and prepared monthly root cause analysis reports to improve process quality.
Education
Degrees, certifications, and relevant coursework
Polytechnic University of the Philippines
Bachelor in Banking and Finance, Banking and Finance
Earned a Bachelor in Banking and Finance at the Polytechnic University of the Philippines, Sta. Mesa, graduating in 2009.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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