Jonah Pasternak

I’m a high-impact operations leader with 20+ years of experience engineering the systems and governance frameworks that drive large-scale enterprise performance. I specialize in dismantling operational silos and modernizing legacy infrastructures through AI-augmented workflows and automated data pipelines.

I serve as a strategic advisor to C-Suite leadership, transforming high-risk, low-governance environments into high-performing, compliant operations. As a Senior Manager, Project & Program Management at CVS Health/Aetna, I engineered end-to-end governance for Medicaid Bundled Authorizations across Oklahoma and Illinois, setting a compliance gold standard for multi-state payer integration.

I also lead executive advisory work by delivering risk-assessment frameworks and performance data used to guide a $6.2M+ IT project portfolio. I negotiated an enterprise-scale contract covering CVS Health subsidiary entities, securing 90%+ cost reduction and generating $1M–$1.25M in annual savings, and I engineered SQL/SAS automated reporting suites that eliminated 60%+ of manual overhead and recaptured 2,000+ person-hours annually.

Earlier, at MediQuant, I led clinical systems alignment and standardized governance by designing and deploying the department RACI matrix, reducing ticket resolution time by 20% while maintaining 100% HIPAA compliance through security and audit oversight. At Safeguard Properties, I co-architected a Work Distribution System automating 75% of manual operational tasks and authored Illinois state-level policy recommendations adopted into law—strengthening both operational resilience and legal footing.