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Jon-Michael Washington

@jon-michaelwashingto

Senior Director of Operations at National Council for Mental Wellbeing, building scalable infrastructure and directing cross-departmental projects.

United States

Message

At National Council for Mental Wellbeing, I lead organization-wide operations through the Business Operations team and Project Management Office. I set operational strategy and budgets, build scalable process infrastructure, and direct cross-departmental projects.

Previously, I directed business operations at K2 Integrity and managed operations and human resources at Price Benowitz, LLP. At Georgetown University School of Medicine, I developed the communications strategy for an accreditation project and increased engagement by 50% for the Dean for Curriculum & Assessment.

Experience

Work history, roles, and key accomplishments

Current

Senior Director, Operations

Current

National Council for Mental Wellbeing

Oct 2020 - Present (6 years)

Lead organization-wide operations through the Business Operations team and Project Management Office, setting operational strategy and budget, building scalable process infrastructure, and directing cross-departmental projects. Establish governance and internal-control frameworks to reduce procedural and financial risk, and oversee eCommerce operations across multiple storefronts.

Business Operations Project Management Budget Management Process Improvement Governance Risk Management Ecommerce Vendor Management Cross Functional Collaboration

Director of Business Operations

K2 Integrity

Jun 2018 - Oct 2020 (2 years 4 months)

Directed financial-management strategy and systems, onboarded a virtual CFO, oversaw IT and cybersecurity operations, managed vendor and subcontractor relationships, and led a full office relocation while supervising day-to-day operations.

Financial Management IT Operations Cybersecurity Vendor Management Contract Negotiation Office Relocation Operations Management

Operations & Human Resources Manager

Price Benowitz, LLP

May 2017 - Jun 2018 (1 year 1 month)

Managed operations, business development, and support staff across headquarters and 17 field offices. Drafted and implemented accounting policies, negotiated and integrated a firm-wide HRIS, and oversaw invoicing, expenses, and recruiting processes.

Operations Management Human Resources Accounting Policies HRIS Benefits Administration Recruitment vendor negotiation

Deputy Director & Operations Administrator / Project Manager

Georgetown University School of Medicine

Jun 2014 - May 2017 (2 years 11 months)

Developed and implemented communications strategy for the School of Medicine accreditation project. Managed daily operations and support staff, partnered with Finance on budgets, increased stakeholder engagement by 50%, and championed a mistreatment policy.

Communications Strategy Project Management Operations Management Budget Management Stakeholder Engagement Policy Development