Open to opportunities

Joi Max User

@joimaxuser

Technical support and SaaS operations specialist on JAMÈLLE, who connected Shopify, Google services, Telegram, and AI workflows with n8n.

Belgium

Message

On JAMÈLLE, an AI E-commerce Automation Platform, I built an end-to-end n8n automation system connecting Shopify, Google services, Telegram, and AI workflows.

I integrated REST APIs, webhooks, JSON, and OAuth/API authentication across services, and deployed n8n and ComfyUI locally using Docker and WSL2.

I migrated that environment from macOS to Windows and troubleshot workflow, integration, and configuration issues across connected services.

Before focusing on technical operations, I managed customer-facing restaurant operations in Brussels and Naples. At Pizza è Bella, I improved average guest spend by 33% through process optimisation and team training.

Experience

Work history, roles, and key accomplishments

Restaurant Manager

Pizza è Bella

Apr 2026 - Aug 2026 (4 months)

Managed daily operations and coordinated a 6-person team in a high-pressure customer-facing environment. Improved average guest spend by 33% through process optimisation and team training.

Team Coordination Customer issue resolution Process Improvement Cost Management Supplier Management

Team Leader

Barouche

Dec 2025 - Apr 2026 (4 months)

Coordinated a 4-person team and prioritised tasks during high-volume operations. Supported 100–150 customers per service while maintaining service quality and resolving operational issues.

Team Coordination Customer issue resolution Stock Control Supplier Management

Head Chef / Kitchen Manager

Valenza

May 2025 - Dec 2025 (7 months)

Led daily operations and team coordination in a fast-paced environment. Improved purchasing and stock processes, reducing food costs by 5–10%.

Team Coordination Cost Management Supplier Management Quality Control

Assistant Restaurant Manager

Smash Ham

Jan 2020 - Dec 2024 (4 years 11 months)

Supported high-volume customer-facing operations for four years in a fast-paced environment. Resolved customer issues in real time and supported team coordination during peak periods.

Customer issue resolution Team Coordination