John User
@johnuser49
I secure and administer enterprise legal document systems across global firms and government operations.
United StatesWhat I'm looking for
At Norton Rose Fulbright, I lead administration of Intapp and iManage across global offices while managing vulnerabilities, remediation, conflicts, ethical walls, and secure access.
Previously, I supported legislative operations for the Office of the General Counsel for the House of Representatives, engineering OpenText eDocs integrations, maintaining security controls, and leading enterprise upgrades for more than 100 users. I also designed disaster recovery plans, restored systems after a RAID controller failure, and architected iManage Cloud and NetDocuments environments for migration initiatives.
I've delivered document-management and security work for Morrison & Foerster, Willkie Farr and Gallagher, Buchannan, Ingersoll, & Rooney, and other clients. I bring hands-on experience with iManage, NetDocuments, OpenText eDocs, Intapp, vulnerability management, SQL, Windows, Linux, and legal-tech governance.
Experience
Work history, roles, and key accomplishments
Lead administrator for Intapp and iManage across global offices, managing vulnerabilities and remediation using Qualys. Administer global conflicts and ethical walls systems, ensuring compliance and secure access.
Mentored cybersecurity students on real-world workflows, best practices, and tooling. Guided learners through vulnerability management, SIEM fundamentals, and secure architecture.
Security Analyst / Document Management Senior Lead / System Administrator
Office of the General Counsel for the House of Representativ
Jan 2007 - Dec 2024 (17 years 11 months)
Lead security analyst and system administrator supporting legislative operations. Engineered OpenText eDocs integrations and implemented system-wide security controls, remediating vulnerabilities using Nessus and Splunk.
Migrated and imported documents using iManage/DocAuto for new office buildout. Ensured governance alignment by validating client-matter associations with intake teams.
Application Support Analyst / DMS Senior Engineer / Project Manager
Jan 2017 - Dec 2019 (2 years 11 months)
Led firm-wide DMS upgrade for 1,100 users, 30+ servers, and 1,500 clients, enabling migration to support eDocs. Built iManage proof-of-concept to consolidate libraries and transition from OpenText.
iManage/Open Text Document Management Administrator
Jan 2015 - Dec 2016 (1 year 11 months)
Firm-wide administrator of iManage, NetDocuments, and OpenText systems. Streamlined governance and data security practices across multiple platforms.
Engineer / Project Leader
Onward Technologies
Jan 2008 - Dec 2011 (3 years 11 months)
Delivered DMS engineering solutions for multiple clients, including SharePoint integrations. Achieved zero-issue upgrade rollouts, reducing downtime and improving reliability.
Document Applications Analyst
Document applications analyst responsible for supporting document management systems.
Desktop Support Analyst
International Truck & Engine
Desktop support analyst providing technical support for end users.
Engineer / Project Leader
Matrix Logic Corporation
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Application Specialist
Gardner Carton & Douglas
Application specialist supporting legal technology applications.
Education
Degrees, certifications, and relevant coursework
University of Illinois, Chicago
B.A. (incomplete), English
Coursework toward a B.A. in English, with no degree completed.
Springboard
Cybersecurity Bootcamp, Cybersecurity
Completed a cybersecurity bootcamp with a focus on real-world workflows, tooling, and best practices.
UNAM
Certification, Spanish and SQL
Earned a Spanish certification and an SQL certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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