At Denny's / Covenant Holding Group, I own full P&L across 23 companies in the Lewis Group of companies umbrella, including restaurants and other businesses. I set sales strategy, oversee area managers, and keep locations on brand and up to regulatory standards.
I took over an operation where combined food, labor, and operating costs were near 70% of sales. After working undercover in the kitchen, on the line, and at the register, I rebuilt the cost structure and brought those costs to 55% of sales.
At TMX Finance, I ran daily operations and owned P&L for a store, helped launch new locations across several regions, and improved customer retention and experience scores. At Best Buy, I grew net operating profit 185% year to date and earned multiple Best of the Best honors.
At U.S. Lending, I oversaw operations across 10 branches and set companywide policies for commercial, real estate, and consumer credit lines. I also built internal controls and passed comprehensive state regulatory audits with zero incidents.
