Open to opportunities

John Sarkanjac

@johnsarkanjac

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Proactive Salesforce consultant optimizing processes and delivering tailored CRM solutions.

Spain

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What I'm looking for

I seek a collaborative role focused on Salesforce implementation and optimization, with opportunities for technical growth, cross-team impact, and client-facing responsibilities.

I am a dedicated Salesforce consultant and Four Star Ranger on Trailhead who combines strong communication with hands-on technical skills to optimize business processes and support teams across Europe, especially Spain. I have led implementations, managed admin operations, and driven business development initiatives.

My background includes Salesforce administration, platform development knowledge, and certifications such as Salesforce Certified Administrator, Platform App Builder, Service Cloud Consultant, Business Analyst, and AI Associate. I have implemented Verint managed packages on Service Cloud, maintained installation documentation, and improved workflows to increase client satisfaction.

I deliver results through collaboration and problem-solving: from repairing complex flow logic and leading UAT to supporting 250+ users and speaking at Dreamin’ Kosovo about User Acceptance Testing. I seek opportunities to continue improving CRM landscapes and supporting scalable, user-focused solutions.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Administrator

Current

Catalyst Care Group - OliveJobs

Dec 2023 - Present (1 year 10 months)

Provided day-to-day Salesforce support for over 250 users, reviewed and implemented requests, led UAT phases of implementations, and assumed business-analyst responsibilities to align solutions with pipeline needs.

Salesforce Administration User Acceptance Testing Business Analysis Service Cloud Process Improvement

Current

Salesforce Consultant

Current

codeSTREETS

Sep 2020 - Present (5 years 1 month)

Spearheaded client outreach and business development across Europe with focus on Spain, building partnerships and identifying growth opportunities while delivering tailored Salesforce consulting and administrative support.

Salesforce Administration Business Development Service Cloud UAT Process Optimization Documentation Troubleshooting

Salesforce Administrator

codeSTREETS

May 2023 - Dec 2023 (7 months)

Completed an internship managing and optimizing Salesforce environments, contributing to CRM strategy improvements and supporting cross-functional teams with data-driven solutions.

Salesforce Administration Data Management Support Cross Functional Collaboration