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John Rey MacadangdangJM
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John Rey Macadangdang

@johnreymacadangdang

EDI Quality Analyst at iSupport Worldwide monitoring 834 files and resolving healthcare data-processing issues.

Philippines
Message

What I'm looking for

I'm eager to bring my skills and adaptability to a dynamic team where I can continue to add value and drive success.

At iSupport Worldwide, I monitor 834 EDI file processing for enrollments, terminations, and other member changes, and manage SFTP file transmissions. I also update crosswalks in Plexis and troubleshoot processing issues with internal and external teams.

Previously, I audited US healthcare plans and claims at Proview Global Administration Inc., applying client policies and privacy requirements. At Sterling Talent Solutions, I reviewed quality and verification processes, and received Employee of the Year (2021) recognition for my verification work.

Experience

Work history, roles, and key accomplishments

SS

Quality Internal Auditor

Sterling Talent Solutions

Nov 2021 - Jul 2024 (2 years 8 months)

Evaluated production processes for compliance and created quality measurements. Participated in process improvements and presented audit reports to management.

Education

Degrees, certifications, and relevant coursework

PC

Philippine Red Cross

Basic Life Support, Cardiopulmonary Resuscitation with AED, Basic Life Support

Completed Basic Life Support, Cardiopulmonary Resuscitation with AED training in 2025.

PI

Proview Global Administration Inc.

Phishing Training, Compliance and Quality Management

Completed multiple trainings in 2024 including Phishing, ISO 9001:2015 QMS, ISO 27001:2022 ISMS, HIPAA Awareness, HIPAA Compliance, and HIPAA Supplemental.

PI

Proview Global Administration Inc.

ISO 27001:2022 ISMS Training, Information Security

Completed ISO 27001:2022 ISMS Training in 2024.

PI

Proview Global Administration Inc.

ISO 9001:2015 QMS Training, Quality Management

Completed ISO 9001:2015 QMS Training in 2024.

PI

Proview Global Administration Inc.

HIPAA Supplemental Training, Healthcare Compliance

Completed HIPAA Supplemental Training in 2024.

PI

Proview Global Administration Inc.

HIPAA Awareness Training, Healthcare Compliance

Completed HIPAA Awareness Training in 2024.

PI

Proview Global Administration Inc.

HIPAA Compliance Training, Healthcare Compliance

Completed HIPAA Compliance Training in 2024.

SS

Sterling Talent Solutions

Privacy Training, Privacy

Completed Privacy Training in 2023.

SS

Sterling Talent Solutions

Security Awareness Training, Security

Completed Security Awareness Training in 2023.

SS

Sterling Talent Solutions

Global Sanctions Policy Training, Compliance

Completed Global Sanctions Policy Training in 2022.

SS

Sterling Talent Solutions

Anti-Corruption and Bribery, Compliance

Completed Anti-Corruption and Bribery Training in 2022.

PM

Pamantasan ng Lungsod ng Marikina

Bachelor of Science, Entrepreneurship

2015 - 2019

Bachelor of Science in Entrepreneurship from Pamantasan ng Lungsod ng Marikina from 2015 to 2019.

Tech stack

Software and tools used professionally

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