John Njenga
@johnnjenga
I troubleshoot ICT systems, support users, and maintain accurate data for reliable operations.
KenyaWhat I'm looking for
I'm currently supporting customers at Brisca Gadgets and Computers, where I diagnose hardware, software, and connectivity issues, maintain devices and operating systems, and provide after-sales technical support.
I've also delivered on-site ICT support for IEBC KIEMS Kits during voter registration, protecting data integrity and confidentiality while resolving system and connectivity issues. At Kiambu County Government, I supported network setup, cabling, CCTV operations, and routine system maintenance.
With a Diploma in Computer Science, I'm interested in AI data annotation, data labeling, and AI model evaluation, bringing careful data handling, quality review, and detailed troubleshooting to every task.
Experience
Work history, roles, and key accomplishments
ICT Assistant & Sales Specialist
Brisca Gadgets and Computers
Sep 2024 - Present (2 years)
Provide first-line technical support, diagnose and resolve hardware, software, and connectivity issues, and support system maintenance and data backup. Assist in product demonstrations and after-sales technical support.
IT Support Intern
Kiambu County Government
Jan 2023 - Dec 2023 (11 months)
Assisted in network setup, cabling, and CCTV system operations, and provided technical support for hardware, software, and network issues. Conducted routine system maintenance and performance checks.
IT Clerk – Technical Support
IEBC
Jan 2022 - Dec 2022 (11 months)
Provided on-site ICT support for KIEMS Kits during voter registration, diagnosing and resolving system, hardware, and connectivity issues. Maintained data integrity and confidentiality of sensitive information.
Education
Degrees, certifications, and relevant coursework
Mount Kenya University
Diploma in Computer Science, Computer Science
2021 - 2024
Pursued a Diploma in Computer Science, covering programming, web development, database management, networking, and ICT security.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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