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Johnna Hurtle

@johnnahurtle

Medical Records Technician at VA – Aptive Resources/Artemis ARC, processing confidential records and supporting accurate, timely disclosures.

United States

Message

At VA – Aptive Resources/Artemis ARC, I process confidential medical record requests in compliance with HIPAA, the Privacy Act, FOIA, and VA policy. I retrieve and prepare records using VistA, CPRS, and eROI, and maintain disclosure logs to support audit readiness.

At Defense Health Agency – CRDAMC, I processed 300+ ROI requests weekly and ensured compliance with HIPAA, FOIA, the Privacy Act, DoD 6025.18R, and DHA policy. I retrieved and compiled records using CHCS, AHLTA, HAIMS, IMPAX, and S3.

My administrative work has included maintaining secure records, supporting onboarding and access requests, and coordinating scheduling and correspondence. I also documented client and patient observations and treatment progress in behavioral health settings.

Experience

Work history, roles, and key accomplishments

Current

Release of Information (ROI) – Medical Records Technician (MRT)

Current

Aptive Resources/Artemis ARC

Mar 2026 - Present (7 months)

Processed confidential medical record requests in compliance with HIPAA, Privacy Act, FOIA, and VA policy. Retrieved, verified, and prepared documentation using VistA, CPRS, and eROI, and completed high-volume ROI requests within mandated timelines while maintaining 100% accuracy.

HIPAA Privacy Law Freedom Of Information Vista VistA CPRS EROI ROI Processing authorization validation Identity Verification Disclosure Tracking Audit Readiness Scanning Indexing record organization Correspondence

Behavioral Health Technician (BHT)

Infinite Recovery

Nov 2025 - Jan 2026 (2 months)

Documented client observations, safety concerns, and treatment progress in HIPAA-compliant EHR systems. Maintained accurate, complete, and audit-ready behavioral health documentation and supported administrative tasks including chart updates, data entry, and record maintenance.

HIPAA Electronic Health Records (EHR)Documentation Data Entry Record Maintenance

Client Services Coordinator / Case Manager

Infinite Recovery

Sep 2025 - Nov 2025 (2 months)

Conducted intakes and entered client data into EHR systems. Maintained documentation compliant with HIPAA and 42 CFR Part 2, and completed administrative tasks related to treatment plans, progress notes, and discharge summaries.

HIPAA 42 CFR Part 2 Electronic Health Records (EHR)Data Entry Documentation Treatment Planning Progress Notes Patient Discharge

Administrative Support Assistant

USDA – NRCS

Feb 2024 - Sep 2025 (1 year 7 months)

Maintained secure personnel, program, and administrative records per federal standards. Ensured audit-ready documentation through accurate version control and record tracking, and supported onboarding, access requests, compliance monitoring, and correspondence.

Records Management Version Control Onboarding Compliance Monitoring Correspondence Scheduling File Management Workflow Coordination

Behavioral Health Associate (Temporary Assignment)

Cedar Crest Hospital & RTC

Mar 2025 - Apr 2025 (1 month)

Documented patient behaviors, safety observations, and treatment participation. Maintained secure patient records in accordance with facility standards and HIPAA.

HIPAA Documentation patient records

Release of Information (ROI) – Medical Records Technician (MRT)

Defense Health Agency – CRDAMC

Jun 2022 - Feb 2024 (1 year 8 months)

Processed 300+ ROI requests weekly for patients, attorneys, insurers, commanders, and government agencies. Ensured 100% compliance with HIPAA, FOIA, Privacy Act, DoD 6025.18R, and DHA policy, and retrieved and compiled medical records using CHCS, AHLTA, HAIMS, IMPAX, and S3.

HIPAA Freedom Of Information Privacy Law DoD 6025.18R DHA Directives CHCS AHLTA HAIMS IMPAX S3 ROI Processing Identity Verification Prior Authorization Review Minimum Necessary Assessment Disclosure Logs Audit Support

Administrative Support Assistant – Health Information Technology (HIT)

CRDAMC – Fort Cavazos

May 2021 - Jun 2022 (1 year 1 month)

Maintained personnel, training, and access records in compliance with DHA standards. Supported system access audits and verified PHI access permissions, and assisted help desk operations, documented service tickets, and prepared administrative reports.

DHA Guidelines Accessibility Auditing PHI Help Desk Service Tickets Administrative Reporting

Administrative Support Assistant – Supply Chain Management Branch

WBAMC – Fort Bliss

Nov 2017 - Aug 2019 (1 year 9 months)

Maintained supply, training, and compliance records for inspections and audits. Prepared administrative reports, logs, and tracking tools, and supported purchasing documentation and inventory accountability.

Supply Chain Compliance records Audit Administrative Reporting Logs Tracking Tools Procurement Documentation Stock Accountability

Medical Support Assistant – Orthopedic & Rehabilitation Department

WBAMC – Fort Bliss

May 2016 - Nov 2017 (1 year 6 months)

Managed patient scheduling, referrals, phone support, and documentation. Retrieved and updated medical records using CHCS, AHLTA, HAIMS, IMPAX, and S3, and ensured HIPAA-compliant handling of patient information.