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Lorene Holiday

@loreneholiday

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I manage secure medical records and release-of-information workflows.

United States

Message

What I'm looking for

I'm looking for a medical records or release-of-information role where I can protect patient confidentiality, process requests accurately, use electronic health record systems, and support timely continuity of care.

I've managed medical records and release-of-information workflows for Inscription House Health Services, Phoenix Indian Medical Center, and MRO Corporation. I process requests from providers, maintain accurate patient files, and protect confidential health information.

I've used RPMS, EHR systems, Cleo Streamline, and ROI packages to scan, index, archive, retrieve, and securely manage patient records. My work supports timely information exchange, continuity of care, and compliance with facility, state, and federal requirements.

Over more than 17 years in medical records, I've improved filing workflows, maintained request logs, trained staff, and provided dependable customer service and patient interaction.

Experience

Work history, roles, and key accomplishments

Housekeeping Aide

Canyonlands Care Center

Mar 2025 - Sep 2025 (6 months)

Performed cleaning and maintenance duties across the facility, including vacuuming, sweeping, mopping, and sanitizing residential and common areas.

Cleaning Facility Maintenance

Medical Record Technician

Inscription House Health Services

Dec 2022 - Mar 2025 (2 years 3 months)

Maintained patient records systems, processed medical record requests, and ensured strict confidentiality in compliance with HIPAA regulations.

HIPAA compliance Document Scanning Customer Service

Release of Information Specialist

MRO Corporation

Oct 2023 - Jan 2024 (3 months)

Coordinated patient data flow, ensured compliance with regulations, and facilitated medical record requests to improve response times and data security.

HIPAA compliance Data Management Regulatory Compliance

Medical Records Technician

Phoenix Indian Medical Center

Aug 2021 - Dec 2022 (1 year 4 months)

Aided in the transition to electronic health records, maintained patient records, and processed medical record requests while ensuring data accuracy and confidentiality.

Electronic Health Records Document Scanning HIPAA compliance Data Entry

Medical Records Technician

Inscription House Health Services

Mar 2007 - Aug 2020 (13 years 5 months)

Maintained patient records, processed release-of-information requests, and contributed to a team-oriented environment while ensuring HIPAA compliance.

HIPAA compliance Document Scanning Training