John Mark Sotaridona

I am a dedicated insurance officer with over a decade of experience in customer service and medical claims processing. My journey began as an Emergency Nurse, where I honed my skills in patient assessment and care, before transitioning into the insurance sector. At NAS Neuron Health Services, I excelled as a Senior Contact Center Officer, where I determined medical insurance coverage and processed claims efficiently, ensuring compliance with company policies and quality standards.

Throughout my career, I have demonstrated a commitment to resolving customer issues promptly and effectively. My role as an Account Executive at Pacific Cross Philippines allowed me to develop my sales skills, where I successfully explained insurance products and closed deals while providing exceptional after-sales service. I am passionate about leveraging my extensive experience to contribute positively to a dynamic team in the insurance industry.