jill yan

I am a Certified Nursing Assistant with hands-on clinical training and certification in Basic Life Support and Adult First Aid, complemented by strong hospitality credentials (BSHRM and multiple NC II certifications). I combine patient care experience from clinical rotations with frontline customer-service roles in retail and transport operations.

In my current role as Receptionist/Parent Relations Executive, I manage fee and revenue tasks, transport administration, parent communications, HR-related driver coordination, and daily operations—demonstrating strong organizational, reconciliation, and stakeholder-management abilities.

I bring proven teamwork, independent work capability, and computer proficiency (Word, Excel, PowerPoint, Outlook). I am focused on roles where I can apply clinical care skills, excellent interpersonal service, and operational support to improve patient or client experiences.