JE
Open to opportunities

John Lesther Edma

@johnlestheredma

Dynamic global recruiter with expertise in talent acquisition and customer service.

Philippines

What I'm looking for

I seek a role that fosters growth, values collaboration, and emphasizes innovative recruitment strategies.

I am a dynamic and versatile professional with a diverse background in global recruitment, customer service, fraud analysis, and talent coordination. Currently, I serve as a Senior Associate at PricewaterhouseCoopers (PwC AC Manila), where I efficiently coordinate talent acquisition processes, ensuring a seamless experience for candidates and hiring teams alike. My role involves managing the Applicant Tracking System (ATS), crafting effective recruitment ads, and building strong relationships with stakeholders.

Previously, I worked as a Talent Coordinator at Ernst & Young, where I honed my skills in end-to-end talent acquisition, ensuring compliance with employment laws and company policies. My experience as a Global Recruiter has equipped me with the ability to source and attract top talent on a global scale, leveraging my deep understanding of diverse industries. I am committed to delivering exceptional candidate experiences and fostering a culture of continuous learning and improvement within recruitment teams.

Experience

Work history, roles, and key accomplishments

2C

Offshore Global Recruiter

24-7 Intouch Philippines Cubao Campus

Jun 2019 - Oct 2021 (2 years 4 months)

Sourced and attracted top talent globally using various channels and advanced search techniques. Managed email support recruitment campaigns, crafting persuasive emails and maintaining candidate pipelines in ATS.

EA

Customer Service & Fraud Analyst

Equicom Savings Bank | Outsource Network Contact Center and

May 2018 - Jun 2019 (1 year 1 month)

Provided exceptional customer service by addressing inquiries and resolving issues across multiple channels. Detected and prevented fraudulent activities using robust techniques and monitoring systems, ensuring compliance.

Education

Degrees, certifications, and relevant coursework

UN

Unknown

Licensed Professional Teacher, Education

Obtained licensure as a professional teacher in 2019, demonstrating a commitment to educational standards and professional development.

UM

Universidad De Manila

Bachelor of Physical Education, Physical Education

Completed a Bachelor of Physical Education with a major in School of Physical Education. Gained comprehensive knowledge in physical education principles and practices.

IS

Ignacio Villamor High School

High School Diploma, General Studies

Graduated from Ignacio Villamor High School in 2014. Developed foundational academic skills and participated in various school activities.

Tech stack

Software and tools used professionally

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John Lesther Edma - Senior Associate - PricewaterhouseCoopers (PwC AC Manila) | Himalayas