John Bryant
@johnbryant
Experienced medical office manager specializing in healthcare operations, billing, and team leadership.
United StatesWhat I'm looking for
I am an experienced medical office manager with a strong background in healthcare administration, billing, and staff leadership across home care, hospital registration, VA medical support, and outpatient practice settings. I have led operational oversight, managed billing and coding processes, handled insurance verification and prior authorizations, and served as a HIPAA Privacy Officer to maintain compliance and protect patient information.
I deliver measurable improvements in office efficiency and patient service by mentoring teams, managing schedules and payroll, compiling billing for contracted billing companies, and reconciling month-end finances. I am pursuing a Bachelor of Science in Psychology with a focus on Addictions Counseling and bring demonstrated experience with ICD-9/CPT/HCPCS coding, Fee Basis Claims systems, VISTA appointment management, and medical records handling.
Experience
Work history, roles, and key accomplishments
Medical Office Manager
Allay Home Care
May 2018 - Aug 2024 (6 years 3 months)
Managed office operations and HIPAA privacy compliance, overseeing intake, insurance verification, prior authorizations, staffing, billing compilation, and month-end reconciliation from May 2018 to Aug 2024.
Medical Support Assistant
Beckley VA Medical Center
Mar 2017 - Dec 2018 (1 year 9 months)
Processed Non-VA care requests, reviewed eligibility and claims, managed scheduling in VistA, and maintained clinical documentation and vendor/provider communications to resolve claims and authorization issues.
Registration Team Lead
Raleigh General Hospital
Jun 2015 - Dec 2016 (1 year 6 months)
Supervised registration staff, conducted QA and training, verified insurance and collected estimates/copays, and coordinated staffing and on-call coverage to ensure high-quality patient access services.
Central Billing Office Director
Love Family Practice Group
Jan 2012 - Jun 2015 (3 years 5 months)
Directed non-clinical operations including billing and collections, payroll, staffing, EMR/billing oversight, coding (ICD-9/CPT/HCPCS), fee schedule analysis, and compliance from Jan 2012 to Jun 2015.
Education
Degrees, certifications, and relevant coursework
LULiberty University
Bachelor of Science, Psychology (Addictions Counseling)
2023 -
Pursuing a Bachelor of Science in Psychology with a focus on Addictions Counseling through Liberty University's remote program.
Practice Management Institute - West Virginia
Certified Medical Office Manager, Medical Office Management
2012 - 2012
Completed Certified Medical Office Manager coursework through the Practice Management Institute in West Virginia.
Oak Hill High School / Plateau Vo-Tech Center
High School Diploma, General Education / Vocational Training
1994 - 1994
High school diploma and vocational training completed at Oak Hill High School with coursework at Plateau Vo-Tech Center.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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