john baum
@johnbaum
Experienced manager and bartender with strong customer service skills.
SpainWhat I'm looking for
I am a dedicated professional with extensive experience in the hospitality industry, having worked in various roles from bartender to manager. My journey began at Cafe De Luifel in Calella, where I honed my skills in customer service and bar management. I take pride in creating a welcoming atmosphere for guests and ensuring their satisfaction.
Throughout my career, I have embraced opportunities to expand my skill set, including working as a Segway tour guide in Barcelona, where I combined my passion for history with excellent communication skills. My role as a customer service agent at Newco Communications further developed my problem-solving abilities and attention to detail, particularly in high-pressure situations.
Most recently, I managed Porty Hostel in Jamaica, where I was responsible for guest relations, bookings, and daily operations. My diverse experiences have equipped me with a unique blend of creativity, time management, and team spirit, making me a valuable asset in any hospitality setting.
Experience
Work history, roles, and key accomplishments
Restaurant Host
Lovely Bar
Jul 2023 - Jun 2024 (11 months)
Welcomed and served guests, managed BBQ grilling, and handled dishwashing and cleaning duties. Assisted with farm tasks, including collecting vegetables and feeding animals.
Manager
Porty Hostel
Oct 2022 - Jun 2023 (8 months)
Managed hostel operations, including booking management, guest reception, and facility maintenance. Conducted cleaning and minor repairs to ensure guest comfort and safety.
Bartender
The Buccaneer
Jun 2021 - Oct 2021 (4 months)
Prepared a variety of coffee-infused alcoholic and non-alcoholic beverages. Maintained a clean and organized bar area, ensuring efficient service.
Customer Service Agent
Newco Communications
Jun 2019 - May 2020 (11 months)
Provided customer support for Worldline, specializing in blocking lost or fraudulent bank and credit cards. Ensured prompt and secure resolution of sensitive financial issues.
Tourguide
Euro Segway
Jan 2019 - Jun 2019 (5 months)
Led Segway tours for tourists, providing historical insights and ensuring an enjoyable experience. Engaged with diverse groups, enhancing their visit to Barcelona.
Manager/Bartender
Cafe De Luifel
Jun 2015 - Oct 2018 (3 years 4 months)
Managed and operated the bar, ensuring efficient service and customer satisfaction. Handled cooking and cleaning duties to maintain a high standard of hygiene and operation.
Education
Degrees, certifications, and relevant coursework
K.M.B.O
M.B.O. Auto Mechanic, Auto Mechanic
1988 - 1990
Studied to become an auto mechanic, gaining knowledge in vehicle repair and maintenance. Successfully earned a degree in this field.
K.M.B.O
M.B.O. Painter, Painting
1986 - 1988
Learned the skills and techniques required to be a painter. Obtained a degree in painting upon completion of the program.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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