johanna zapata
@johannazapata
Dedicated healthcare professional with experience in medical billing and coding.
United StatesWhat I'm looking for
Johanna Zapata is a highly organized and detail-oriented healthcare professional with a strong background in medical billing and coding. With a certificate in Online Medical Billing & Coding from Ancora and a Bachelor of Science in Health Administration from Barry University, Johanna has developed a unique understanding of the healthcare industry.
Throughout her professional experience, Johanna has demonstrated exceptional skills in patient access, medical record research, and data entry. Her expertise in Epic and insurance portals has enabled her to ensure timely and accurate documentation of procedures.
Johanna's exceptional communication skills have allowed her to effectively collaborate with physicians, staff, and patients to provide high-quality care. Her ability to multitask and prioritize tasks has been essential in managing a high-volume of patients and ensuring seamless communication between healthcare providers.
Experience
Work history, roles, and key accomplishments
Patient Access Associate
Pacific Medical Center/Providence Health
Sep 2018 - Nov 2021 (3 years 2 months)
Verified Internal Medicine and Behavioral Health treatment/procedure requirements, and responded to eligibility and authorization issues.
Customer Care
Eye Associates Northwest
Feb 2017 - Aug 2018 (1 year 6 months)
Managed front desk in pre-registering, scheduling, medical records and verification of insurance benefits.
Assistant Manager/Lab Technician
Eisman & Eisman M.D
Sep 2006 - Jan 2010 (3 years 4 months)
Processed referrals & authorizations based on procedures/patient treatment and claim denials efficiently.
Education
Degrees, certifications, and relevant coursework
MCMiami Dade College
Associate, Public Administration
BUBarry University
Bachelor of Science, Health Administration
Ancora
Certificate, Medical Billing & Coding
Completed a certificate program in Medical Billing & Coding, focusing on the essential skills required for managing medical billing processes and coding for healthcare services.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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