Open to opportunities

Johanna Rosales

@johannarosales

I keep operations, records, schedules, and customer workflows accurate across construction, healthcare, finance, and HR.

United States

Message

What I'm looking for

I'm looking for an administrative or operations-focused role where I can keep records, schedules, workflows, and customer communications accurate in a deadline-driven environment.

I'm currently supporting Black Stone NC Construction by organizing project files, maintaining vendor and contract documentation, and coordinating warranty repairs and service technicians.

Previously at The Providencia Group, I managed high-volume case documentation, prepared compliant written records and reports, and maintained audit-ready files under tight deadlines. My work required clear communication with internal teams, sponsors, and external stakeholders.

I've also supported lending, healthcare, education, and produce-industry operations through records management, scheduling, payroll, benefits, accounts payable, accounts receivable, and customer service.

I bring a Business Administration background, bilingual English and Spanish communication, and experience using Microsoft Office Suite, Google Workspace, QuickBooks Enterprise, Salesforce, and other CRM systems.

Experience

Work history, roles, and key accomplishments

Current

Office Assistant

Current

Black Stone NC Construction

Apr 2026 - Present (4 months)

Managed and organized physical and electronic construction project files, ensuring vendor documentation and contract records were complete and accurate. Served as the core administrative point of contact for staff, subcontractors, and clients, streamlining phone routing and office scheduling.

File Management Documentation Scheduling Data Entry Customer Service