
Joe Swayzer
@joeswayzer
Federal IT professional at USPS troubleshooting point-of-sale and automated mail-processing systems; CompTIA Security+ certified.
What I'm looking for
At the United States Postal Service, I operate and troubleshoot point-of-sale terminals, credit-card processing equipment, and postal management systems while maintaining data accuracy and system availability. I also follow access-control procedures and review audit trails for operational reporting and compliance.
As an Automation Systems Technician at USPS, I monitored barcode sorting and OCR equipment, performed first-level troubleshooting, and coordinated with maintenance personnel on hardware issues. I’m CompTIA Security+ certified and bring hands-on experience with data validation, incident escalation, and regulated federal operations.
Experience
Work history, roles, and key accomplishments
Sales and Services Associate Clerk
Nov 2019 - Present (6 years 11 months)
Operates and troubleshoots federal point-of-sale terminals, credit-card processing equipment, and postal management systems. Applies access-control procedures, protects data integrity, reconciles audit trails, and escalates technical issues.
Operated and monitored automated mail-processing systems including barcode sorting and OCR equipment. Performed real-time monitoring, first-level troubleshooting, data validation, and maintained performance logs.
Education
Degrees, certifications, and relevant coursework
Jackson State University
Master of Science, Sports Management
Master of Science in Sports Management from Jackson State University, completed in May 2014.
Jackson State University
Bachelor of Business Administration, Marketing
Bachelor of Business Administration in Marketing from Jackson State University, completed in May 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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