I managed daily Amazon operations for teams of up to 300 employees, progressing from Agency Associate to Operations Supervisor through two promotions in four years. I handled staffing plans, resource allocation, scheduling, KPI analysis, process readiness, safety risks, and cross-functional coordination.
I also built and operated an international e-commerce business, sourcing products directly from manufacturers in China and managing procurement, freight, pricing, margins, P&L, marketplace sales, and customer service. My business achieved eBay PowerSeller status with 99.7% positive feedback, and I bring additional experience in B2B sales, CRM management, retail operations, and customer-facing leadership.
