Jodel Williams
@jodelwilliams
Social media manager skilled at driving engagement and aligning brand messaging across campaigns.
What I'm looking for
I am a creative and adaptable social media manager with hands-on experience in social media coordination, brand ambassadorship, event support, and customer service. I have driven measurable results—growing online engagement by 35%, cultivating 500+ active followers, and improving audience engagement and campaign efficiency through actionable feedback.
I collaborate cross-functionally with designers and content creators, manage calendars and communications, and support high-attendance events and volunteer programs. Currently studying BSc in Applied Artificial Intelligence, I bring strong organization, problem-solving, and CRM skills to deliver consistent brand messaging and impactful campaigns.
Experience
Work history, roles, and key accomplishments
Promoted the brand through multi-channel marketing and campus activations, boosting visibility and contributing creative ideas that improved campaign effectiveness.
Social Media Manager
Intellibus
Mar 2025 - Present (11 months)
Managed social media campaigns and CRM-driven engagement, growing online audience engagement by 35% and cultivating 500+ active followers while supporting events of 100+ attendees.
Secretary
St James High School
Aug 2023 - Aug 2024 (1 year)
Coordinated executive calendars and administrative workflows, reducing scheduling conflicts by 30% and producing accurate correspondence and reports.
Customer Service Representative
Concentrix BPO
Mar 2024 - Jul 2024 (4 months)
Delivered high-quality customer support, resolving inquiries and complaints to achieve a 95% satisfaction rate while efficiently managing high call volumes.
Education
Degrees, certifications, and relevant coursework
University of Technology, Jamaica
Bachelor of Science, Applied Artificial Intelligence
2024 -
Activities and societies: Student Brand Ambassador (volunteer); involved with School of Computing and Information Technology projects.
Enrolled in a Bachelor of Science program in Applied Artificial Intelligence and engaged in computing and information technology-related activities.
St James High School
CSEC / CAPE, Secondary Education
2018 - 2024
Activities and societies: Secretary (Aug 2023-Aug 2024); supported events and administrative tasks.
Completed secondary education with passes in 12 CSEC subjects and 6 CAPE subjects, participating in school leadership and administrative roles.
Availability
Location
Authorized to work in
Job categories
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