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@jocelynsalvador
Detail-oriented professional with 10+ years in administration and customer service.
I am a detail-oriented and versatile professional with over 10 years of experience in administration, customer service, sales, and virtual assistant support. My adaptability and strong organizational skills have been key to my success in various roles. Since 2021, I have transitioned to remote work readiness by upskilling through multiple virtual assistant and digital marketing webinars while also serving as a full-time caregiver.
My career has been marked by significant achievements, including being awarded Top Sales Advisor for outstanding performance at Laguna Parks Development Corporation. I have a proven track record in supporting bookkeeping tasks, managing customer orders, and resolving client concerns effectively. I am now seeking a General Virtual Assistant role where I can contribute with empathy, efficiency, and excellence.
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Work history, roles, and key accomplishments
Laguna Parks Development Corporation
Nov 2012 - Dec 2020 (8 years 1 month)
Promoted and sold memorial property products, including lawn lots and family lots, to individual clients and families. Awarded Top Sales Advisor for outstanding performance and client satisfaction.
Amicitia Technologies
Jun 2015 - Dec 2015 (6 months)
Supported the bookkeeper with daily data entry for purchases and payroll preparation. Coordinated and documented day-to-day client delivery transactions, and drafted and submitted requisitions and proposals to clients.
ABB Vegetables and Fruits Dealer
Apr 2012 - Jun 2015 (3 years 2 months)
Recorded and managed daily financial transactions, generated bi-monthly statements of account for clients, handled customer orders, and addressed client concerns while monitoring deliveries.
Philippine Postal Corporation
Nov 1994 - Jun 2009 (14 years 7 months)
Developed verification bulletins for undelivered mails, introduced email communications for inter-office queries, and assisted walk-in customers with inquiries related to undelivered mails.
BPI Family Bank
Dec 1992 - Jun 1993 (6 months)
Prepared Deeds of Sale for properties and other customer financial transactions, coordinated document approvals, and delivered Certificates of Title for real estate properties.
Bureau of Post
Dec 1985 - Apr 1989 (3 years 4 months)
Performed administrative duties including maintaining employee attendance records, preparing inventories, managing data entry tasks, and distributing office supplies.
Degrees, certifications, and relevant coursework
Bachelor of Science, Accountancy
Bachelor of Science, Electronics and Communications Engineering
Software and tools used professionally
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