João Luz
@joaoluz
Sales and revenue-focused professional with a consulting and operations background, driving customer impact through process improvement and execution.
What I'm looking for
I’m a results-driven professional with a background in operations, consulting, and client-facing roles, now intentionally building my career at the intersection of sales, revenue operations, and customer execution. Across roles in logistics, tax, and compliance, I’ve worked on complex, high-stakes problems where execution quality directly impacted cash flow, risk, and client trust.
One of my most significant achievements was leading the design and implementation of a purchase order tracking and automation system using Microsoft Dynamics 365 and Power Automate. The initiative addressed major visibility and process gaps in a high-value import operation, resulting in a 68% reduction in delay-related penalties, a 200% increase in operational efficiency, and a 40% drop in client status inquiries. The solution became the standard operating system for the team and restored confidence with a Tier-1 Oil and Gas client.
In consulting roles at EY, Deloitte, and Subsea7, I supported and delivered multiple compliance, tax, and operational planning initiatives, reviewed end-to-end processes, defined KPIs, and helped model cost and risk reduction opportunities, including six-figure savings potential. I’m comfortable working with data, CRM systems, and cross-functional stakeholders, and I bring a consultative mindset to every interaction.
I’m particularly interested in SDR, Sales, RevOps, and Sales Ops roles where I can combine customer conversations with process improvement to drive predictable growth. I value ownership, fast learning, and environments where impact is measured by outcomes rather than activity.
Experience
Work history, roles, and key accomplishments
Supported 10–15+ compliance, customs, and indirect tax initiatives across complex import operations, improving execution speed and regulatory accuracy and reducing rework and compliance risk. Delivered analytical support on 100+ Brazilian import transactions and modelled BRL 500k–1M annual savings via fiscal classification and planning improvements.
Delivered 15+ indirect tax, customs, and compliance engagements across automotive, healthcare, and industrial clients, reducing delays, rework, and compliance exposure and achieving double-digit percentage client savings on audit and penalty risk. Supported OEA certification activities and built DUIMP-compliant product catalogs for hundreds of SKUs to accelerate import clearance.
Supported Global Employer Services tax operations handling 30–50+ expatriate cases, prepared and reviewed individual income tax returns, and drafted client-ready tax communications to improve filing timeliness and reduce rework. Acted as cross-functional support during peak filing periods to maintain service continuity.
Trainee - Operations
Blue Water Shipping
Aug 2021 - May 2023 (1 year 9 months)
Implemented a PO tracking and automation system (Dynamics 365 + Power Automate), reducing delays by 68% and increasing operational efficiency 200%, while supporting FPSO logistics and coordinating 80–120+ shipments annually to maintain 95%+ on-time delivery.
Education
Degrees, certifications, and relevant coursework
Universidade Cruzeiro do Sul (UNICSUL)
Bachelor's Degree, International Relations & Global Affairs
Completed a Bachelor's degree in International Relations & Global Affairs, covering international relations theory and global affairs topics.
Availability
Location
Authorized to work in
Social media
Job categories
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