Joan Pau Grau Homs
@joanpaugrauhoms
IT Support Technician at Seidor who resolved software, network, performance, and cybersecurity incidents for public-sector office users.
SpainWhat I'm looking for
At Seidor, I provided in-person IT support to public-sector staff at the central offices of the Servei d’Ocupació de Catalunya. I handled office software, LAN, performance, and cybersecurity incidents.
At Phira Componentes Automoción, I worked as an IT Technician and Developer, handling support tickets and maintaining local servers and a range of workplace devices.
I also developed and published an internal mobile application, working on its interface, animations, data presentation, databases, and APIs.
Earlier, as an IT Intern at Merit Automotive Electronics System, I supported internal software, prepared Windows laptops, managed Active Directory accounts, and maintained the wired network. I’m especially interested in both hardware and software, and I want to keep discovering how to create things on my own.
Experience
Work history, roles, and key accomplishments
Técnico de Soporte Informático
Seidor
Apr 2026 - Sep 2026 (5 months)
Provided on-site support to government employees, coordinated with IT team to resolve incidents, managed inventory, and resolved software and network issues.
Técnico Informático y Desarrollador
Phira Componentes Automoción
Sep 2024 - Sep 2025 (1 year)
Managed IT incidents, maintained servers and devices, developed automation scripts, and created and published an internal mobile application.
Becario Informático
Merit Automotive Electronics System
Oct 2021 - Jun 2022 (8 months)
Provided technical support for internal software, set up Windows laptops, managed users and groups with Active Directory, and maintained the wired network.
Education
Degrees, certifications, and relevant coursework
STUCOM
Máster de FP, Inteligencia Artificial y Big Data
2022 - 2024
Completed a vocational master's program in Artificial Intelligence and Big Data.
Salesians Sarria
FP Grado Superior, Desarrollo de Aplicaciones Multiplataforma
2022 - 2024
Completed a vocational training program in Multiplatform Application Development.
Salesians Sarria
FP Grado Medio, Sistemas Microinformáticos y Redes
2020 - 2022
Completed a vocational training program in Microcomputer Systems and Networks.
Availability
Location
SpainAuthorized to work in
Salary expectations
Job categories
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