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JoAnn Griffiths

@joanngriffiths

Chargeback Administrator at Curascript SD, resolving denied claims, pricing discrepancies, and credit and rebill issues.

United States

Message

At Curascript SD, I run account summaries, investigate sales discrepancies, and work with contract and membership teams to correct denied claims. I also issue credits and rebills, post payments, and research supplier issues.

Previously, at McKesson, formally PSS, I reconciled chargeback and rebate claims, researched supplier disputes, and supported customer audits and escalations. My work also included EDI reporting and identifying process improvements.

Experience

Work history, roles, and key accomplishments

Current

Chargeback Administrator

Current

Curascript SD

Jan 2021 - Present (5 years 10 months)

Managed daily account summaries and aging details, verified sales, analyzed discrepancies, and issued credits and rebills. Worked with contract and membership teams to correct denied claims and escalated issues to management.

EDI EDI 845 EDI 867 EDI 869 EDI 812 EDI 844 EDI 890 Accounts Receivable Data Analysis Microsoft Office Oracle SAP Vistex Business Warehouse

Business Office Associate

Carmax

Jul 2016 - Dec 2022 (6 years 5 months)

Handled customer concerns, reviewed contracts, processed DMV tags and registrations, and reconciled safe nightly. Provided professional assistance and enhanced customer experience.

Customer Service Contract Review DMV Processing Microsoft Office

Strategic Account Analyst

Suntecktts

Sep 2016 - Dec 2020 (4 years 3 months)

Collected on overdue balances, processed write-offs, researched billing issues, and maintained client confidentiality. Implemented new accounting processes and analyzed data for senior management.

Collections Billing Data Analysis General Ledger Accountant Microsoft Office Oracle SAP Vistex Business Warehouse

Chargeback/Auditor

KeHe Distribution

Aug 2015 - Sep 2016 (1 year 1 month)

Analyzed audits for pricing discrepancies and short ships, organized month-end processes, and verified ledger postings. Developed cross-referencing databases to identify accounting errors.

Audit Data Analysis Microsoft Office Oracle SAP Vistex Business Warehouse

Chargeback/Rebate Analyst

McKesson

Jun 2008 - Jul 2015 (7 years 1 month)

Reconciled chargeback claims for 70 suppliers, applied rebate principles, and provided analytics and reporting. Worked with suppliers and sales teams to resolve disputes and ensure compliance.