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Karyn Paul

@karynpaul

I troubleshoot healthcare systems, analyze data, and improve compliance-driven operations.

United States
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What I'm looking for

I’m looking for a role where I can troubleshoot technical/system issues, analyze data, and strengthen compliance and data accuracy—while improving processes, supporting customers and partners, and using SAP/Salesforce/EMR reporting to drive measurable results.

I’m a client-focused technical professional who troubleshoots technical issues, analyzes data, and turns problems into solutions that improve data accuracy, client satisfaction, and streamlined operations. At Ochsner Health System, I used Epic EMR to investigate account discrepancies, review transaction histories, and support resolution of system-related issues while supporting Medicaid eligibility through patient encounters and prescription information.

I’ve also driven measurable operational impact through EDI and compliance work at McKesson Corporation—leading the A/P Greenbelt EDI Compliance project that achieved $2.4M in savings, converting over 1,000 vendors from paper to EDI invoicing, and reducing order processing errors by over 30% through root-cause fixes and process improvements. I bring hands-on reporting/auditing experience across 340B compliance, plus strong tools expertise in SAP, Salesforce, and MS Office Suite.

Experience

Work history, roles, and key accomplishments

Ochsner Health System logoOS

340B System Support Analyst

May 2021 - Dec 2022 (1 year 7 months)

Used Epic EMR to investigate account discrepancies and review patient encounters and prescriptions for reporting and Medicaid eligibility monitoring. Generated and audited 340B-qualified transactions and maintained monthly provider list reporting for pharmacies across three 340B TPAs while completing compliance, safety, risk management, and clinical competency training modules.

McKesson Corporation logoMC

Accounts Payable Specialist (Trade)

Jan 2019 - Oct 2020 (1 year 9 months)

Managed EDI processing and reporting for 3 entities, performing vendor account reconciliations and root-cause analysis to correct posting errors and reduce invoicing mistakes. Supervised the AP Trade team shared Salesforce inbox and authored an EDI error process SOP, training the offshore A/P team and integrating new policies.

McKesson Corporation logoMC

Returns Accountant

Apr 2018 - Dec 2018 (8 months)

Compiled and analyzed pricing and contract terms, along with supporting documentation, to guide senior management approvals for vendor and reverse distributor requests. Collaborated with vendors and reverse distributors to address common problems and helped negotiate over $500K in additional credit dollars for purchasing customers.

McKesson Corporation logoMC

Accounts Payable Specialist (TPC)

Nov 2017 - Apr 2018 (5 months)

Trained and coached the offshore team on analysis and responses to customer requests related to payments, credits, and billing errors, while managing shared inboxes and vendor inquiries. Used Salesforce CRM and SAP to troubleshoot EDI transmissions, recover months of credits, and repay thousands of dollars to customers for returned products.

McKesson Corporation logoMC

Audit and Controls Specialist

May 2007 - Nov 2017 (10 years 6 months)

Led the A/P Greenbelt EDI Compliance project, achieving $2.4M in savings by converting 1,000+ vendors from paper to EDI invoicing and coordinating internal/external processes for onboarding. Reduced order processing errors by 30% through root-cause analysis in data mapping, served as the EDI point of contact for external clients, and designed EDI invoice testing/validation strategies with IT teams

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Bachelor of Business Administration, Business Administration

Earned a Bachelor of Business Administration from the University of Phoenix.

Tech stack

Software and tools used professionally

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