Karyn Paul
@karynpaul
I troubleshoot healthcare systems, analyze data, and improve compliance-driven operations.
What I'm looking for
I’m a client-focused technical professional who troubleshoots technical issues, analyzes data, and turns problems into solutions that improve data accuracy, client satisfaction, and streamlined operations. At Ochsner Health System, I used Epic EMR to investigate account discrepancies, review transaction histories, and support resolution of system-related issues while supporting Medicaid eligibility through patient encounters and prescription information.
I’ve also driven measurable operational impact through EDI and compliance work at McKesson Corporation—leading the A/P Greenbelt EDI Compliance project that achieved $2.4M in savings, converting over 1,000 vendors from paper to EDI invoicing, and reducing order processing errors by over 30% through root-cause fixes and process improvements. I bring hands-on reporting/auditing experience across 340B compliance, plus strong tools expertise in SAP, Salesforce, and MS Office Suite.
Experience
Work history, roles, and key accomplishments
Staff Accountant
Audubon Zoo
Dec 2022 - Sep 2023 (9 months)
Managed day-to-day accounting operations, including accounts payable/receivable, bank reconciliations, and general ledger entries, and coordinated monthly close activities. Supported audits and ensured compliance across P Card processes through journal entries, accruals, and reconciliations.
Used Epic EMR to investigate account discrepancies and review patient encounters and prescriptions for reporting and Medicaid eligibility monitoring. Generated and audited 340B-qualified transactions and maintained monthly provider list reporting for pharmacies across three 340B TPAs while completing compliance, safety, risk management, and clinical competency training modules.
Managed EDI processing and reporting for 3 entities, performing vendor account reconciliations and root-cause analysis to correct posting errors and reduce invoicing mistakes. Supervised the AP Trade team shared Salesforce inbox and authored an EDI error process SOP, training the offshore A/P team and integrating new policies.
Compiled and analyzed pricing and contract terms, along with supporting documentation, to guide senior management approvals for vendor and reverse distributor requests. Collaborated with vendors and reverse distributors to address common problems and helped negotiate over $500K in additional credit dollars for purchasing customers.
Trained and coached the offshore team on analysis and responses to customer requests related to payments, credits, and billing errors, while managing shared inboxes and vendor inquiries. Used Salesforce CRM and SAP to troubleshoot EDI transmissions, recover months of credits, and repay thousands of dollars to customers for returned products.
Led the A/P Greenbelt EDI Compliance project, achieving $2.4M in savings by converting 1,000+ vendors from paper to EDI invoicing and coordinating internal/external processes for onboarding. Reduced order processing errors by 30% through root-cause analysis in data mapping, served as the EDI point of contact for external clients, and designed EDI invoice testing/validation strategies with IT teams
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Business Administration, Business Administration
Earned a Bachelor of Business Administration from the University of Phoenix.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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