At MobileOne LLC, I supported the employee experience for over 375 employees across the full employee lifecycle. As HR Generalist, I guided managers through conflict resolution and performance coaching, reducing HR escalations by 18%.
I implemented a three-year HR strategy that achieved 100% regional benefits open enrollment participation, and developed employee training programs for workplace safety and compliance. I also designed a bilingual certification path to support skill expansion and career growth.
As Lead HR Coordinator, I supported HR operations during two acquisitions, integrating more than 200 employees across seven states. I analyzed recruiting metrics that helped reduce recruiting costs by 33%, and introduced Asana to organize team tasks and project progress.
