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Joana TiçãoJT
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Joana Tição

@joanatio

Commercial Manager at Uber Direct Spain, building commercial partnerships after managing Glovo’s top accounts in Portugal.

Spain
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At Uber, I work as a Commercial Manager in Spain. Before that, at MC, I led the development and negotiation of Packaging & Consumables across Sonae MC brands, balancing quality standards and cost efficiency.

At Glovo, I managed top accounts and exclusivity deals in Portugal, onboarded partners, and used data-driven strategies to improve partner performance and profitability.

Earlier, at Trouva, I supported and onboarded boutiques and helped develop integrations with Trouva.com. My experience also includes retail operations, marketing campaigns, and commercial work at Leroy Merlin and Areas España.

Experience

Work history, roles, and key accomplishments

Uber logoUB
Current

Commercial Manager

May 2024 - Present (2 years 5 months)

Worked as Commercial Manager at Uber.

MC logoMC

Commercial & Category Manager

Jul 2023 - May 2024 (10 months)

- Lead the development and negotiation of Packaging & Consumables across all Sonae MC brands, ensuring high-quality standards and cost efficiency to drive sales and profitability.

-Manage the full category portfolio, focusing on performance, material consumption reporting, and alignment with the overall commercial strategy.

-Develop and maintain strong business partnerships with suppliers, ensur

Glovo logoGL

Senior Account Manager - Top Accounts

Feb 2022 - Jun 2023 (1 year 4 months)

-Managed several of Glovo’s most relevant exclusivity deals, driving strategic partnerships and delivering results.

-Built and maintained strong relationships with top SMB restaurant partners across Portugal, fostering long-term growth.

-Onboarded and supported new high-impact partners, ensuring successful integration into the Glovo platform.

-Optimized partner operational performance and profi

Glovo logoGL

Account Manager - Top Accounts

Jul 2021 - Feb 2022 (7 months)

-Built strong relationships with top SMB restaurants across Lisbon, driving growth and ensuring satisfaction.

-Onboarded new partners onto the Glovo platform, facilitating a smooth integration process.

-Identified and acted on opportunities to optimize partner performance and increase operational efficiency.

-Managed key accounts in Lisbon, providing ongoing support to improve profitability and

Trouva logoTR

Retail Operations Executive

Sep 2019 - May 2021 (1 year 8 months)

- Support Trouva's boutique community with any day to day questions and to enable them to improve their commercial and operational metrics
- Onboard newly joined boutiques, helping them to go live on Trouva.com and coach them in their first months in our community
- Pitch relevant B2B services and opportunities to key accounts in Trouva's portfolio to deliver operational excellence for our custome

Leroy Merlin logoLM

Técnico de Comunição e Marketing

Oct 2017 - Jul 2019 (1 year 9 months)

-Out of Home Campaigns Managers
- Seasonal Catalogues Managers
- 360º Campaigns execution and implementation

Leroy Merlin logoLM

Management Trainee

Sep 2016 - Sep 2017 (1 year)

On-field training, from sales assistant to sector manager in three months
- Team management
- Stocks management
- Sales

Areas España logoAE

Brand & Trade Marketing Assistant

Aug 2014 - Jul 2016 (1 year 11 months)

New openings & POS campaigns and events development of 14 different brands
- New restaurant concepts development and implementations
- Marketing campaigns manager
- Product and pricing strategies

Areas logoAR

Summer Marketing Intern

Jul 2014 - Aug 2014 (1 month)

-Support at the opening of 6 new stores from different brands (Delta Café Central; Buger King; Super Bock Lounge)

Education

Degrees, certifications, and relevant coursework

UP

Universidade Católica Portuguesa

Master of Science (MSc), Business Administration - Major in Marketing

2013 - 2015

IL

ISCTE - Instituto Universitário de Lisboa

Bachelor of Science - BS, Marketing Management

2010 - 2013

ES

ESIC: Business & Marketing School

Erasmus, Marketing

2012 - 2012

Tech stack

Software and tools used professionally

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