Jiwoo User

As an Account Manager, I deliver excellent customer service, resolve client issues, and maintain positive relationships through bilingual communication. I manage bookkeeping tasks using Xero, prepare quotes in Excel and Word, and optimize team workflows.

In my role as a Guest Services Agent, I utilize bilingual communication to assist clients, manage inquiries, and ensure a positive experience. I am proficient in hotel management software and general customer service tasks.

As an Executive Secretary, I provided high-level administrative support, managed schedules, and ensured effective communication within teams. I maintained records and handled various administrative tasks.

In my role as a Food & Beverage Attendant, I balanced cashier and waiter responsibilities, processed payments, took orders, and ensured customer satisfaction in a fast-paced environment.

As an Apprentice at Incheon International Airport, I provided flight information and assistance to tourists, ensuring a positive experience while communicating in Korean, Chinese, and English.