I am a highly motivated and customer-focused receptionist/admin assistant with strong organizational and time-management skills. I possess exceptional communication and interpersonal skills, allowing me to effectively handle various forms of communication and maintain calendars for executives or teams. I am proficient in document management, including creating, editing, and organizing documents, reports, and presentations. Additionally, I have experience in office coordination, overseeing office supplies, equipment, and facilities, and coordinating with other departments to ensure smooth operations.
As a receptionist/admin assistant, I am detail-oriented and able to handle multiple tasks simultaneously. I excel in providing excellent customer service, addressing inquiries, and ensuring a positive experience for clients or customers. I am also skilled in project assistance, supporting various projects by managing tasks, tracking progress, and collaborating with team members. Problem-solving is one of my strengths, as I am adept at addressing day-to-day challenges and finding solutions to ensure smooth operations. I have experience in data entry and record-keeping, inputting and maintaining accurate data, records, and databases.
In my previous role as an assistant manager/bartender, I demonstrated strong team leadership skills, overseeing and guiding team members, providing support, and helping with problem-solving. I have a can-do attitude and excel in operations management, driving sales and KPIs, and ensuring a high level of customer satisfaction. I am skilled in decision-making, collaborating with managers to make strategic decisions and sometimes making operational decisions in their absence. Training and development are important to me, and I have contributed to the training and development of team members to enhance their skills and performance. Additionally, I have experience in problem resolution, addressing and resolving issues or conflicts that may arise within the team or with customers.
