Open to opportunities

Jith il

@jithil

I am an experienced luxury travel operations manager delivering discreet, precision-driven services for high-net-worth clients.

India

Message

What I'm looking for

I am seeking a leadership role in luxury travel operations where I can deliver discreet, high-touch concierge services, lead teams, strengthen vendor partnerships, and improve processes to elevate premium client experiences.

I am an experienced Luxury Travel Operations Manager with over six years delivering discreet, high-touch service to affluent clientele. I transitioned from technical manufacturing to luxury travel, applying precision and attention to detail to complex itineraries.

At Skylux Travel, I manage exclusive arrangements including private jets, luxury accommodations and personalized concierge experiences, and was promoted from ASAP Tickets for consistent excellence. I build and maintain trusted relationships with luxury hotels, airlines and premium service providers to enhance client experiences. I maintain 100% confidentiality when handling VIP requests and sensitive information.

I seek to lead teams, optimize high-end processes, and deliver flawless, personalized travel services that consistently exceed client expectations.

Experience

Work history, roles, and key accomplishments

Current

Luxury Travel Manager

Current

Skylux Travel

Sep 2023 - Present (1 year 11 months)

Manage exclusive travel arrangements for high-net-worth and first-class clients, coordinating private jets, luxury accommodations, and personalized concierge services; promoted from ASAP Tickets for excellence in premium service and confidentiality.

Travel Coordination Concierge Services High End Booking Systems Vendor Relations Confidentiality

Travel Support Specialist

ASAP Tickets

Jun 2022 - Sep 2023 (1 year 3 months)

Processed flight bookings and resolved complex, last-minute booking issues, providing 24/7 emergency support and coordinating alternative arrangements while developing vendor relationships to enhance client offerings.

Vendor Management Customer Service

Sales Team Manager

Phygicart

Jun 2022 - Aug 2023 (1 year 2 months)

Supervised and trained a sales team in premium customer service techniques, implemented client retention strategies, and monitored performance to exceed service expectations.

Team Leadership Sales Training Customer Retention Performance Monitoring Customer Experience Reporting Coaching

Tool Maker

IMD Moulds and Dies

Jul 2019 - Jun 2022 (2 years 11 months)

Manufactured precision tools and dies using CNC machines, conducted thorough quality inspections, and maintained meticulous production records while mentoring junior staff on precision techniques.

CNC Machining Tooling Mentoring

Assistant Tool Maker

Precision Tooling

Mar 2018 - Jun 2019 (1 year 3 months)

Completed a comprehensive traineeship in precision tool making, developing expertise in reading technical drawings, machine operation, and quality control procedures.

Machine Operation Quality Control Workshop Safety