Open to opportunities

Jiss Jose

@jissjose

Site Reliability Engineer focused on observability, automation, and reliable CI/CD for mission-critical production systems.

India

Message

What I'm looking for

I’m looking for a role where I can own reliability through strong observability, automation-first operations, and dependable CI/CD. I want to work on mission-critical systems with a team that values incident learning and continuous improvement.

I’m a Site Reliability Engineer with around 3 years of experience supporting large-scale, mission-critical production systems for global enterprise clients. I thrive in 24/7 on-call environments, bringing incident management discipline and production troubleshooting to keep services stable.

I engineer observability and alerting using Splunk, Grafana, Mosaic, and OpenTelemetry, turning operational signals into practical workflows. I support Kubernetes workloads and Linux-based production systems, and I use Spinnaker to drive deployment orchestration and CI/CD operational workflows.

I also build automation that reduces operational toil—like centralized SRE monitoring/operations interfaces, certificate expiry monitoring with ticket generation, and one-click alert suppression during deployments. With Java, Spring Boot, React, and Next.js, plus AI-assisted workflows using Claude AI and AI-agent based deployment verification, I help teams move faster while improving reliability.

Experience

Work history, roles, and key accomplishments

Current

Site Reliability Engineer

Current

Tata Consultancy Services (TCS)

Oct 2023 - Present (2 years 9 months)

Supported mission-critical production systems on 24/7 on-call rotations, engineering monitoring dashboards and alert workflows using Splunk, Grafana, and Mosaic. Managed Kubernetes/Linux operations, deployment orchestration and CI/CD with Spinnaker, and built centralized SRE automation/knowledge platforms using Java, Spring Boot, React, and Next.js, including certificate expiry monitoring and AI-a