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Rahul Verma

@rahulverma11

I’m a Lead Site Reliability Engineer focused on observability, automation, and faster incident recovery.

India
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What I'm looking for

I’m looking for a reliability-focused role where I can improve uptime through observability, incident automation, and alert tuning—using Ansible and GenAI to build self-healing workflows in high-availability production environments.

I’m a Lead Site Reliability Engineer with 6+ years of experience managing highly available production systems in banking, fintech, and enterprise environments. I specialize in observability, monitoring, incident response, and automation—triaging P1/P2 incidents, reducing MTTR, and strengthening reliability through operational excellence and automation.

I build monitoring dashboards, tune alerts, and use runbook-driven troubleshooting for distributed systems. I’ve implemented infrastructure automation with Ansible Automation Platform (AAP), and I use GenAI (including Claude) to accelerate automation development—generating and refining troubleshooting scripts, diagnostics workflows, and operational documentation. I’ve architected enterprise-grade HashiCorp Vault infrastructure with dynamic secrets and automated credential rotation, deploying high-availability Vault clusters with auto-unsealing.

Experience

Work history, roles, and key accomplishments

CA
Current

Lead Site Reliability Engineer

Nov 2023 - Present (2 years 7 months)

Leverage Claude-based generative AI to accelerate Ansible Automation Platform workflows for infrastructure operations, remediation, and runbook-driven troubleshooting. Architected high-availability HashiCorp Vault with dynamic secrets and automated credential rotation, and delivered zero-downtime blue-green deployments with observability via Dynatrace and Splunk.

HCL Technologies logoHT

Site Reliability Engineer

Jun 2018 - Apr 2022 (3 years 10 months)

Administered HashiCorp Vault for secure secrets management, including access policies and credential rotation across production environments. Built monitoring and alerting dashboards in Grafana and Splunk, supported on-call incident resolution with Jira/ServiceNow, and monitored .NET/C# and MS-SQL application performance using Dynatrace.

Education

Degrees, certifications, and relevant coursework

IU

Integral University

Master of Computer Applications, Computer Applications

Earned a Master in Computer Application from Integral University in 2017.

AU

Awadh University

Bachelor of Arts, Arts

Earned a Bachelor in Art from Awadh University in 2011.

SR

SRMCEM

Bachelor of Computer Applications, Computer Applications

Earned a Bachelor in Computer Application from SRMCEM in 2008.

MC

MRLBM Inter College

Intermediate (10+2)

Completed Intermediate (10+2) education at MRLBM Inter College in 2005.

RC

RSYS Inter College

High School (10th)

Completed High School (10) education at RSYS Inter College in 2003.

HL

HCL, Lucknow

Technical Training (HCL-TSS)

Completed a six-month technical training under the HCL-TSS program from HCL in Lucknow.

AB

ABVPIIITM

Internship Certification, Web and Software Development

Completed a two-month internship certification for Web and Software Development from ABVPIIITM.

NB

NICTM, Barabanki

Diploma, Hardware and Networking

Completed a one-year diploma in Hardware and Networking Technologies from NICTM in Barabanki.

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