Jihan Zulfa Zakifah

Support digital marketing activities and content initiatives across brand channels. Assist in developing content ideas and marketing materials aligned with brand goals.

Managed content for two Instagram accounts, adapting content to each brand's identity and audience. Developed and prepared carousel content for social media communication.

Assisted mentors during Zoom sessions, helping explain assignments and program activities to participants. Supported participants by answering questions and providing guidance throughout the learning process.

Managed Instagram accounts for two brands, developing content strategies to increase engagement and brand awareness. Generated 30+ qualified leads through LinkedIn outreach and CRM management.

Conducted candidate screening and phone interviews for 100+ applicants. Managed interview scheduling for 30+ shortlisted candidates and created job advertisements on Indeed.

Managed project timelines across 5+ active projects ensuring on-time completion. Coordinated meetings and internal discussions for remote teams across 2 countries.

Conducted telesales and consultation for 100+ prospective students. Automated client follow-up using CRM tools and WhatsApp, increasing lead conversion rate by 38%.

Grade: 4.00

Bootcamp in Social Media & Copywriting Batch 3 with a GPA of 4.00.

Microsoft Excel Intermediate Certification.

Career Development Program Certificate of Accomplishment.

Virtual Assistant Certification (Batch 19).

TESOL Certificate Part 1.

Grade: 3.58/4.00

Master of English Education with a GPA of 3.58/4.00.

Grade: 3.51/4.00

Bachelor of English Education with a GPA of 3.51/4.00.