JYJihad Youssef
@jihadyoussef
Experienced café manager with a background in IT supervision.
Syrian Arab RepublicWhat I'm looking for
With over a decade of experience in management and IT supervision, I have honed my skills in leading teams and enhancing customer experiences. Currently, I manage Rozana Café in Lattakia, where I focus on delivering quality service and fostering a collaborative environment. My journey began in the IT sector, where I served as an IT supervisor at Le Meridien Lattakia Hotel, ensuring seamless operations and support.
My educational background includes IT courses in A+, Network+, and Security+, which have equipped me with a solid foundation in technology. I am also actively involved in my community, having organized book fairs and served on the Board of Directors for the Children's Public Library Association in Lattakia. I am passionate about continuous improvement and thrive in environments that value teamwork and excellence.
Experience
Work history, roles, and key accomplishments
Café Manager
Rozana Café
Mar 2014 - Present (11 years 3 months)
Managed daily operations of Rozana Café, ensuring high-quality service and customer satisfaction. Developed team skills and maintained a positive work environment.
IT Supervisor
Le Meridien Lattakia Hotel
Sep 2004 - Jan 2014 (9 years 4 months)
Oversaw IT operations at Le Meridien Lattakia Hotel, managing technical support and ensuring network security and efficiency.
Fax Operator
Gasco Abu Dhabi
Jun 1998 - Nov 2002 (4 years 5 months)
Handled fax communications and document management at Gasco Abu Dhabi, ensuring timely and accurate information dissemination.
Volunteer Organizer
Children's Public Library Association
Organized book fairs and events at the Children's Public Library Association, promoting literacy and community engagement.
Education
Degrees, certifications, and relevant coursework
IT Courses
Certification, Information Technology
1990 -
Completed IT courses including A+, Network+, and Security+, enhancing technical skills and knowledge in information technology.
High School
High School Diploma, General Education
1989 - 1990
Completed high school education, which provided foundational knowledge and skills necessary for further studies and professional development.
Tech stack
Software and tools used professionally
Availability
Location
Syrian Arab RepublicAuthorized to work in
Job categories
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