Jigna Thakkar
@jignathakkar
Operations and financial services leader driving reporting, reconciliation and process improvements.
IndiaWhat I'm looking for
I am an operations and financial services professional with over 14 years' experience in project management, MIS reporting, reconciliation and PMO functions. I have led cross-functional initiatives, managed client governance, implemented capacity planning and driven process automation to improve accuracy and reduce manual effort.
Throughout my career I have delivered budgeting and forecasting support, end-to-end invoicing and financial reconciliations, vendor and SLA management, and team development activities that boosted retention and operational efficiency. I thrive on solving operational challenges, building scalable reporting solutions and partnering with finance and automation teams to drive measurable cost and time savings.
Experience
Work history, roles, and key accomplishments
CSLed operations and MIS reporting for KKR Financial Services, drove process improvements and automation that reduced manual workload and improved invoice and reconciliation accuracy; implemented capacity planning and forecasting to increase resource utilization and reduce escalations.
Manager - Stores & Operations
Sodexo India Services
Nov 2019 - May 2021 (1 year 6 months)
Managed stores operations and helpdesk for Qualcomm India, negotiated vendor pricing, maintained procure-to-pay processes and inventories, and created automated dashboards to improve margin and procurement visibility.
Senior Executive - Operations
Ion Exchange India
Jan 2012 - Nov 2019 (7 years 10 months)
Coordinated pricing, sales operations and MIS, maintained historical and special pricing documents, supported PO verification and dispatch processes, and trained new team members to improve operational consistency.
IBMIS Coordinator & Admin
IndusInd Bank
Dec 2010 - Nov 2011 (11 months)
Served as MIS coordinator and administrative assistant to regional leadership, prepared CASA and P&L reports, coordinated branch activities, and organized high-value client events and travel arrangements.
Education
Degrees, certifications, and relevant coursework
SUSymbiosis Pune University
Post Graduate Diploma in Business Administration, Finance Management
Completed a Post Graduate Diploma in Business Administration with a focus on finance management through distance learning.
Sujatha Degree College
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree focusing on commerce and related financial subjects.
Stanley Junior College
XII (Higher Secondary Certificate), Higher Secondary
Completed higher secondary (XII) level studies prior to undergraduate education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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