Open to opportunities

Jide Igun

@jideigun

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eLearning support specialist specializing in LMS administration and digital content.

Nigeria

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What I'm looking for

I’m looking for a role where I can own LMS administration and digital content management, troubleshoot end users quickly, and collaborate to deploy accessible eLearning that improves engagement and learning outcomes.

I’m an eLearning Support Specialist with extensive experience in LMS administration, configuration, and support. I manage online learning platforms end to end—troubleshooting technical issues, ensuring seamless user experience, and maintaining reliable system performance.

I’ve led digital content and eLearning initiatives, including redeveloping and maintaining company websites and driving e-deployment collaboration for e-publishing. I configured and customized LMS platforms to match organizational strategy, designed learning content (course materials, interactive modules, assessments), and delivered results like launching an LMS for 5,000+ users, reducing load times by 40%, and cutting technical support requests by 30% through training and user guides.

Experience

Work history, roles, and key accomplishments

Digital Content Manager

Learn Africa Plc

Aug 2022 - Jul 2023 (11 months)

Managed and administered the Learning Management System (LMS), configuring and customizing platforms to support eLearning delivery and user support. Led Learn Africa’s e-learning and website initiatives, launching an LMS for 5,000+ users and reducing site load times by 40%.

LMS administration Digital Content Management Website Administration Technical Support Course Setup Troubleshooting

LMS Specialist & Web

KÖNIGSMARKETING

Aug 2020 - Jan 2022 (1 year 5 months)

Provided LMS setup, configuration, and ongoing support for eLearning platforms, including educator and learner troubleshooting for access and system errors. Developed training materials and conducted platform upgrades and security updates to maintain reliability and compliance.

LMS Technical Support system updates User Training Troubleshooting Compliance Support

Web UI Design & Support

Cosmos Technologies Ltd

Nov 2018 - Mar 2020 (1 year 4 months)

Collaborated on e-learning platform UI designs with a focus on accessibility and mobile responsiveness. Integrated LMS platforms with external tools/plugins, ran usability testing, and provided customer support by troubleshooting access and compatibility issues.

Accessibility Plugins Usability Testing Performance Optimization Technical Support Troubleshooting