Open to opportunities

bello marvellous

@bellomarvellous

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Education tech support professional improving digital learning platform adoption.

Nigeria

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What I'm looking for

I’m looking for a role in educational technology where I can support digital learning platforms end-to-end—onboarding, troubleshooting, reporting, and training—to improve adoption, learner engagement, and smooth workflow execution.

I’m an Education and Technology Support Professional with experience managing E-school platforms, digital learning systems, and CBT examinations. I administer learning platforms, support teachers, students, and parents, and use digital analytics to monitor engagement and progress while keeping classroom delivery running smoothly.

I’ve supported multiple schools and EdTech environments, training educators on digital lesson delivery, delivering onboarding for new users, and troubleshooting platform issues to improve workflow efficiency and adoption. I also collaborate with developers to improve usability and engagement, including measurable results through structured user support.

Experience

Work history, roles, and key accomplishments

Current

Client Support & Academic Coordinator

Current

Flourish Educational Consultants

Apr 2026 - Present (0 months)

Manage high-volume client and student support via email and messaging, providing guidance on platform usage and academic processes. Support onboarding and troubleshooting, maintain accurate progress records, and help optimize digital workflows.

Student Support Email Support Onboarding Student Progress Tracking Platform Support

Current

E-School Platform Administrator

Current

Mount Zion Comprehensive International School

Oct 2025 - Present (6 months)

Administer the school e-school platform, including CBT exams, lesson notes, timetables, and student results. Provide technical support and train educators to improve platform adoption using engagement analytics and troubleshooting.

E School Platform Administration CBT Exam Management Student Results Processing Technical Support

Current

E-School Platform Administrator

Current

Kingshire Private School

Sep 2025 - Present (7 months)

Support an e-learning platform by managing CBT exams, lesson notes, and student assessments. Provide onboarding, troubleshooting, reporting, and progress tracking to optimize digital learning processes for junior students.

E Learning Platform Support CBT Exam Management Student Progress Tracking Technical Troubleshooting User Onboarding Workflow Optimization

Current

Community Admin & Digital Support

Current

Creatives Cohort Nigeria

Jan 2023 - Present (3 years 3 months)

Provide technical and user support for online community members, including onboarding and guidance on platform usage. Monitor engagement, resolve technical issues, assist leadership with workflow improvements, and generate metrics reports for management decisions.

Remote Technical Support Onboarding Platform Troubleshooting User Engagement Metrics Workflow Optimization

Product Support Associate (Remote)

Klacify Team

Jan 2022 - Jul 2024 (2 years 6 months)

Provided technical support for the school management platform and EdTech applications, training teachers and students on CBT exams and digital lesson management. Collaborated with developers to improve usability and increased adoption and engagement by 50% through structured user support.

Technical Support CBT Exam Management Teacher Training Cross Functional Collaboration

Education

Degrees, certifications, and relevant coursework

University of Ibadan

Bachelor of Science, Computer Science

Activities and societies: Completed coursework up to 300 level.

Pursuing a B.Sc. in Computer Science, studying at the 300 level. Focuses on core computer science coursework and programming fundamentals.

Federal School of Statistics

Ordinary National Diploma (OND), Computer Science and Programming

Completed an OND in Computer Science and Programming at the Federal School of Statistics. Built foundational skills in programming and computing concepts.