Jhon Molina david

Manage the operational lifecycle of training programs, coordinating academic and work-based learning processes to strengthen learner retention and compliance. Analyze institutional data and workflows to identify risks and improvement opportunities, developing monitoring and control mechanisms.

Led definition, analysis, and documentation of functional and technical requirements for the IQ digital product, translating business needs into epics, user stories, and acceptance criteria. Coordinated cross-functional collaboration among business stakeholders, UX/UI, QA, development, and global project teams, facilitating Agile ceremonies and managing expectations.

Supported regional deployment of HP's Integrated Quoting (IQ) digital transformation initiative across LATAM, coordinating project activities from pilot to broader rollout. Served as key liaison between business stakeholders and global project teams, managing functional issues and supporting functional validation and process optimization.

Managed the Runrate program focused on optimizing available HP inventory across key wholesale channels, monitoring product rotation and identifying opportunities to accelerate inventory movement. Analyzed inventory availability and business opportunities to recommend product substitutions and commercial alternatives, partnering with sales teams and key wholesaler resellers.

Managed a portfolio of approximately 180 HP resellers across Caribbean markets, supporting a quarterly sales quota of USD 210K through HP's indirect sales strategy. Developed partner business, managed sales pipelines, and prepared forecasts to support commercial planning.

Supported B2B sales operations by processing orders, coordinating logistics and invoicing, and maintaining accurate CRM data throughout the sales cycle. Served B2B customers in English and Spanish, prepared sales reports and KPI analyses, and promoted B2B self-service platforms.

Supported employee onboarding and internal training programs, contributing to employee development and alignment with organizational policies. Delivered English language training across multiple departments and maintained training documentation.

Project Management Essentials Professional Certification (PMEPC) from CertiProf, obtained in 2026.

Resource Evaluation and Formative Assessment from SENA, completed in 2026.

Google Project Management Professional Certificate from Google, completed in 2026.

Developing Skills for Instructor Performance from SENA, completed in 2026.

Data Visualization, Analysis, and Interpretation with Power BI from Cesde, completed in 2025.

Business Agility Professional Certification (BAPC) from CertiProf, obtained in 2025.

Scrum Foundation Professional Certification (SFPC) from CertiProf, obtained in 2025.

Training Process Guidance in New SENA Contexts from SENA, completed in 2025.

Bachelor's Degree in Business Administration from Universidad de Antioquia, completed in 2018.