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Diana Katherine González GalindoDG
Looking for a job

Diana Katherine González Galindo

@dianakatherinegonzle

I turn business needs into scalable digital products through Agile delivery and technical analysis.

Colombia
Message

What I'm looking for

I'm interested in Technology Business Analyst, Product Ownership, AI Business Analyst, Product Management, and AI Project Management opportunities where I can turn business needs into scalable digital products and improve delivery through AI-powered tools.

At SLB, I lead product backlog prioritization, roadmap development, product discovery, and Agile delivery for global teams across North America, Europe, and Asia.

I've translated more than 250 business requirements into user stories and acceptance criteria, maintained five sprints of backlog readiness, and helped achieve over 90% sprint predictability. I also lead end-to-end UAT with global users, supporting successful production releases and a 95% user satisfaction rate.

I combine business strategy with hands-on technical analysis across SQL Server, Cosmos DB, REST APIs, Azure DevOps, and Generative AI. By adopting Microsoft Copilot, NotebookLM, Miro, and Visio, I improved business-analysis efficiency by 20% and built a centralized knowledge base covering approximately 95% of business processes, workflows, and system functionality.

My earlier experience at CBRE Colombia and TIVIT strengthened my foundation in technology deployment, process analysis, incident coordination, vendor alignment, and operational continuity.

Experience

Work history, roles, and key accomplishments

SLB logoSL
Current

Business Analyst

Jan 2023 - Present (3 years 8 months)

• Owned product backlog prioritization, maintaining five sprints of backlog readiness and achieving more than 90% sprint predictability through effective backlog refinement and stakeholder alignment.
• Developed and maintained the product roadmap, aligning executive stakeholders on strategic priorities, business value, and delivery milestones.
• Led product discovery workshops with key stakeholder

CBRE Colombia logoCC

Help Desk Analyst

Dec 2019 - Jan 2023 (3 years 1 month)

Coordinating regional technology deployment initiatives across LATAM, ensuring operational continuity and vendor alignment.
• Contributed to new technology implementations, managing Capex and Opex budget.
• Ensured correct device and infrastructure functionality, coordinated incidents with vendors.

TIVIT logoTI

Process Analyst

Jul 2019 - Nov 2019 (4 months)

Worked as Process Analyst at TIVIT.

TIVIT logoTI

Incident Agent

Mar 2019 - Jul 2019 (4 months)

Worked as Incident Agent at TIVIT.

TIVIT logoTI

Bilingual Help Desk

Apr 2018 - Mar 2019 (11 months)

Worked as Bilingual Help Desk at TIVIT.

Teleperformance logoTE

Call Center Representative

Jun 2016 - Sep 2017 (1 year 3 months)

Worked as Call Center Representative at Teleperformance.

Education

Degrees, certifications, and relevant coursework

Universitat de Barcelona logoUB

Universitat de Barcelona

Master of Business Administration, Business Administration

2024 - 2025

Pursuing a Tech MBA at the Universitat de Barcelona, expected to complete in September 2025.

UC

Universidad Cooperativa de Colombia

Ingeniera de Telecomunicaciones

2014 - 2019

Tech stack

Software and tools used professionally

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