Looking for a job

Jesus Camargo

@jesuscamargo

I support U.S. and international customers through bilingual service, collections, appointment setting, and remote operations.

Venezuela

Message

What I'm looking for

I'm seeking a remote entry-level role in collections, billing, payment operations, accounts receivable, or bilingual customer support, where I can support customers in English and Spanish.

I've supported U.S. and international customers through customer service, collections, appointment setting, and remote operations. At IDEA Aeronáutica, I assist local and international students and aviation personnel in English and Spanish, explaining course requirements and following up on deadlines.

I've also managed inboxes, outbound calls, appointments, and insurance-related collections at Magna Summit and Zuma Global Commodities Corp. My experience with DoorDash, Walmart Spark, and Amazon Flex strengthened my ability to resolve delivery issues, de-escalate concerns, and manage high-volume priorities.

Experience

Work history, roles, and key accomplishments

Current

Aviation English Instructor & Customer Service Representative

Current

IDEA Aeronáutica

Sep 2025 - Present (1 year)

Provided customer service to local and international students and aviation personnel, responding to questions and explaining course requirements. Maintained accurate records and communicated with students from different countries in English and Spanish.

Customer Service Communication Skills Record keeping English Spanish

Customer Support & Appointment Setting Assistant

Magna Summit

Jun 2025 - Aug 2026 (1 year 2 months)

Managed incoming emails and inbox communications, responded to inquiries professionally, and communicated with clients and prospects via email and telephone. Conducted outbound calls, scheduled appointments, and maintained follow-up.

Email Communication Inbox Management Appointment Setting Outbound Calling Follow up

Collections Specialist

Zuma Global Commodities Corp.

Jul 2025 - Jul 2026 (1 year)

Conducted outbound collection calls regarding outstanding insurance-related debt and overdue balances. Communicated with customers regarding account status, payment options, and resolution of outstanding insurance balances.

Collections Outbound Calling Client Communication Record keeping

Customer Support & Delivery Assistant

DoorDash, Walmart Spark & Amazon Flex

Apr 2021 - Sep 2023 (2 years 5 months)

Communicated directly with U.S. customers and resolved order, delivery, and location issues. Managed high-volume orders and multiple priorities while completing U.S. coursework.

Customer Service Communication Skills De escalation Order Management High Volume Operations