Open to opportunities

Jessy Samer

@jessysamer

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Enthusiastic VOIP support engineer with a passion for data analytics.

Egypt

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What I'm looking for

I am looking for a dynamic work environment that fosters innovation and offers opportunities for professional growth in data analytics and machine learning.

I am a recent computer science graduate with a strong foundation in data analytics and a keen interest in leveraging technology to drive innovation. My experience as a VOIP support engineer at Contivio has honed my networking troubleshooting skills, while my internships in digital banking and communication networks have provided me with a diverse skill set and insights into various industries.

Throughout my academic journey, I have engaged in several personal projects, including my graduation project on Unsupervised Human Activity Recognition, where I utilized sensor-based data for online clustering of activities. My dedication to continuous learning is evident in my participation in machine learning competitions and my commitment to achieving a GPA of 4.0 during my studies at the University of Prince Edward Island.

I am driven by the transformative applications of machine learning and data science, and I am eager to contribute my technical expertise and innovative mindset to a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

VOIP Support Engineer

Contivio

Jul 2024 - Present (1 year)

Provided VOIP technical assistance, troubleshooting and resolving complex networking issues. Supported clients with their communication systems, ensuring optimal performance and reliability.

VoIP Networking Troubleshooting Technical Support Customer Service

Communication and Networks Engineer Intern

SEE

Jul 2023 - Present (2 years)

Participated in an intensive course focused on network infrastructure and protocols. Gained foundational knowledge in cybersecurity principles and practices.

Networking Cybersecurity Technical Training Data Analysis

Digital Banking Intern

Credit Agricole

Nov 2022 - Present (2 years 8 months)

Engaged in daily discussions about the banking cycle across various departments, gaining insights into digital banking operations. Developed new skills in presentation and content creation using Canva and Powtoon.

Digital Banking Financial Services Canva Powtoon Communication

Education

Degrees, certifications, and relevant coursework

Nefertari British International School

Highschool Diploma, IGCSE

Completed a Highschool Diploma in IGCSE at Nefertari British International School, covering a broad curriculum to build a strong academic foundation. This period spanned from 2005 to 2020, preparing for higher education.

University of Prince Edward Island (Canada) Cairo Campus

B.Sc. in Computer Science, Computer Science - Data Analytics

Grade: 4.0

Achieved a B.Sc. in Computer Science with a major in Data Analytics from the University of Prince Edward Island (Canada) Cairo Campus. Maintained a strong academic record with a GPA of 4.0, focusing on machine learning, data science, and statistical analysis. This program provided a solid foundation in computer science principles and data-driven insights.