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Jessie Kessler

@jessiekessler

Experienced trauma and emergency nursing leader focused on performance improvement and patient safety.

United States
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What I'm looking for

I seek a leadership role in trauma or emergency services where I can drive performance improvement, mentor staff, and implement data-driven patient-safety initiatives.

I am a Master of Science in Nursing with extensive experience leading trauma performance improvement, emergency departments, and operational nursing services. I combine clinical expertise with data-driven quality initiatives to improve patient outcomes and system performance.

As a trauma performance improvement coordinator and director of emergency and trauma services, I have led multidisciplinary PI programs, prepared peer-review cases, maintained confidential PI documentation, and facilitated loop closure on trends and variances. I drive policy and guideline development, regulatory readiness, and evidence-based practice collaboration.

Operationally, I have reduced reliance on contract staff, markedly lowered AMA rates, and decreased emergency department length of stay through targeted process improvements. I have experience managing 24/7 departmental responsibilities, staffing, and coordination across hospital units and transfer systems.

I am also active in professional development and education—serving as an instructor (TNCC), adjunct faculty, and participant in leadership programs—and hold certifications including TCRN, BLS, ACLS, and PALS to support high-quality trauma and emergency care.

Experience

Work history, roles, and key accomplishments

RH

Director of Emergency Services

Raleigh General Hospital

Aug 2022 - Jan 2024 (1 year 5 months)

Provided operational and clinical leadership for the ED and Level III trauma program, reduced contract staffing, lowered AMA rates and decreased ED length of stay while achieving ACS Level III reverification.

CH

Trauma PI Coordinator

CAMC General Hospital

Nov 2017 - Aug 2022 (4 years 9 months)

Managed trauma performance improvement activities including data collection, trend analysis, physician peer review preparation, and support for trauma site surveys and research data collection.

CH

ED Flow Expeditor

CAMC Memorial Hospital

Sep 2015 - Nov 2017 (2 years 2 months)

Ensured efficient patient flow across ED, OR, and hospital units by coordinating transfers, staffing needs, and daily bed meetings to reduce delays and optimize capacity.

CA

Employment Nurse Recruiter

CAMC

Oct 2013 - Sep 2015 (1 year 11 months)

Led active recruitment of nursing staff, collaborated with unit management and executive leadership on staffing and budgetary needs, and facilitated timely hiring processes.

CH

ED Staff Nurse & Charge Nurse

CAMC Memorial Hospital

Jul 2007 - Jan 2010 (2 years 6 months)

Provided emergency care, oversaw staff as Charge Nurse, coordinated transfers, mentored staff, and participated in quality committees including Door-to-Balloon initiatives.

TS

ED Staff Nurse (Per Diem)

Thomas Health Systems

Nov 2005 - Dec 2007 (2 years 1 month)

Provided triage and evolving care for emergently ill patients on a per-diem basis, ensuring timely assessment and treatment.

MH

ICU & ER Staff Nurse

Montgomery General Hospital

Mar 2000 - Jul 2007 (7 years 4 months)

Cared for critically ill medical patients, managed ventilators and invasive monitoring, coordinated transports, and served as ER Charge Nurse and house supervisor.

WVU Institute of Technology logoWT

Adjunct Nursing Faculty

WVU Institute of Technology

Aug 2005 - May 2006 (9 months)

Instructed sophomore BSN students in fundamentals of nursing, guided skills development, and collaborated with faculty to ensure educational standards.

CH

Open Heart PCU Nurse Extern

CAMC Memorial Hospital

May 1999 - Mar 2000 (10 months)

Assisted with direct patient care and activities of daily living on a progressive care unit while supporting nursing staff needs.

HC

Construction Assistant / Payroll

Hurley Construction

Jun 1997 - May 1999 (1 year 11 months)

Managed weekly payroll, materials ordering and vendor negotiations, assisted with contract compilation, and performed general labor at construction sites.

Education

Degrees, certifications, and relevant coursework

Southern New Hampshire University logoSU

Southern New Hampshire University

Master of Science in Nursing, Nursing — Patient Safety and Quality Administration

Grade: 4.0

Earned a Master of Science in Nursing with a focus on Patient Safety and Quality Administration in October 2022 with a reported GPA of 4.0.

WVU Institute of Technology logoWT

WVU Institute of Technology

Bachelor of Science in Nursing, Nursing

Grade: 3.6

Activities and societies: Adjunct faculty (sophomore level BSN) 2005-2006 noted elsewhere in career history

Completed a Bachelor of Science in Nursing in May 2002 with a reported GPA of 3.6.

ES

East Bank High School

High School Diploma, General Education

Grade: 4.57

Graduated with a High School Diploma in June 1998 with a reported GPA of 4.57.

Tech stack

Software and tools used professionally

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Jessie Kessler - Lead Trauma PI Coordinator - CAMC General Hospital | Himalayas