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Michael Aquino

@michaelaquino

Regional Clinical Operations Manager at Sprinter Health, overseeing field care operations and improving clinical workflows across Midwest and East Coast markets.

United States

Message

At Sprinter Health, I oversee daily clinical field team operations across Midwest and East Coast markets. I develop care policies, monitor quality, and work on workflow improvements, patient safety, and resource use.

Previously, I managed emergency nursing teams and care programs at Optum/United Health Care, University Hospital @ Ahuja Medical Center, Brookdale University Hospital Medical Center, and Jackson Memorial Hospital/Miami Transplant Institute. My clinical background includes emergency and trauma care, transplant coordination, and telehealth; I hold an MSN in Nursing Leadership & Financial Administration and an OH + Multiple State Compact License.

Experience

Work history, roles, and key accomplishments

Current

Regional Clinical Operations Manager

Current

Sprinter Health

Jun 2025 - Present (1 year 4 months)

Oversee daily operations of the clinical field team, develop policies, monitor patient care quality, recruit and train staff, ensure compliance with healthcare regulations, and lead quality improvement initiatives.

Clinical Operations Policy Development Quality Improvement Staff Management Compliance OSHA HIPAA Telehealth Virtual Care Patient Care Triage Incident Management Budget Management

ED Safe Discharge Nurse Manager

Optum/United Health Care

Apr 2024 - Jun 2025 (1 year 2 months)

Provided remote supervision and leadership to national ED Safe Discharge team, managed workflows, staffing, and scheduling, and collaborated with clinical stakeholders to ensure effective care coordination.

Remote Supervision Workflow Management Staffing Scheduling Telehealth Virtual Care Clinical Standards Recruitment Onboarding Training Compliance Metrics Quality Improvement Care Coordination

Nurse Manager – Emergency Services

University Hospital @ Ahuja Medical Center

Mar 2023 - Mar 2024 (1 year)

Managed over 100 employees in a 43-bed emergency department, developed SOPs, oversaw 24/7 coverage, and led process improvements including triage tech and internal code team.

Emergency Services Staff Management SOP Development Process Improvement Telehealth Virtual Care Hiring Kronos Word Excel Epic Quality Improvement Patient Experience

Travel Registered Trauma & Emergency Nurse

Cleveland Clinic @ Mercy Medical Center

Nov 2021 - Mar 2023 (1 year 4 months)

Provided direct clinical nursing care for adult and pediatric populations in a Level II trauma center, including EKG, IV therapy, blood infusion, and trauma care.

Emergency Nursing Trauma Care EKG IV Therapy Blood Administration REBOA ALine Telemetry CPR Triage Telehealth Discharge Planning Cerner

Travel Registered Trauma & Emergency Nurse

Maimonidies Medical Center

Jul 2021 - Nov 2021 (4 months)

Provided trauma resuscitation and emergency care for trauma, burn, stroke, cardiac, medical, and psychiatric patients, including IV therapy, blood infusion, and wound treatment.

Trauma Resuscitation Emergency Nursing IV Therapy Blood Administration REBOA ALine Medication administration Wound Care Stroke Management Burn Management Cerner

Nurse Manager - Trauma Resus and Emergency Room

Brookdale University Hospital Medical Center

Mar 2021 - Jul 2021 (4 months)

Managed over 100 FTE employees in a 60-bed emergency department, oversaw 24/7 coverage, and collaborated with union delegates and ED leadership on quality initiatives.

Emergency Services Staff Management Scheduling Union Collaboration Hiring Kronos ANSOS Word Excel Epic Quality Improvement Trauma Committee

Registered Trauma Nurse Leader & Charge RN

Broward General Medical Center

Jan 2020 - Mar 2021 (1 year 2 months)

Provided direct clinical nursing care and leadership in a Level I trauma center, including EKG, IV therapy, blood infusion, and trauma care, and collaborated with air rescue.

Trauma Nursing Emergency Nursing EKG IV Therapy Blood Administration REBOA ALine Telemetry CPR Triage Telehealth Discharge Planning Cerner

Registered Trauma Nurse

Bellevue Hospital via Pro Med Staffing

Jan 2019 - Jan 2020 (1 year)

Provided trauma resuscitation and ICU care for trauma, burn, stroke, cardiac, medical, and psychiatric patients, including IV therapy, blood infusion, and wound treatment.

Trauma Resuscitation ICU Trauma IV Therapy Blood Administration REBOA ALine Medication administration Wound Care Stroke Management Burn Management Epic

Transplant Coordinator & Clinical Manager

Jackson Memorial Hospital/Miami Transplant Institute

Jan 2016 - Jan 2019 (3 years)

Oversaw clinical and administrative requirements of the transplant program, managed referrals and financial services, and supervised on-call coverage for donor network.

Transplant Coordination Clinical Management UNOS CMS JCAHO Patient Care Workflow Management On Call Management Quality Improvement Process Improvement

Registered Nurse

Cleveland Clinic Foundation

Jan 2012 - Jan 2014 (2 years)

Assisted medical providers in patient care, including IV and phlebotomy, foley catheterization, NG tube insertion, and monitoring cardiac and post-surgical patients.

Patient Care IV Therapy Phlebotomy Foley Catheterization NG Tube Insertion Dressing Changes Cardiac Monitoring Telemetry Discharge Planning

Registered Nurse

Jackson Memorial Hospital/Ryder Trauma Center

Jan 2012 - Jan 2013 (1 year)

Provided critical care and ICU nursing for trauma and burn victims, including IV therapy, phlebotomy, and monitoring vital signs, and led traumatic arrests/codes.

Critical Care ICU Trauma Nursing IV Therapy Phlebotomy Foley Catheterization NG Tube Insertion Dressing Changes Vital Signs Monitoring Burn Care Cerner

Emergency Special Care Associate

Jackson Memorial Hospital/Ryder Trauma Center

Jan 2007 - Jan 2012 (5 years)

Provided support in trauma clinical areas, maintained trauma bay organization, assisted with patient transfers, and managed admittance via Cerna Systems.

Trauma Support Patient Care Equipment Inventory Customer Service Patient Transfers Cerna Systems