Jessica UserJU
Open to opportunities

Jessica User

@jessicauser1

Aspiring cybersecurity professional with strong technical and analytical skills.

United States

What I'm looking for

I seek a dynamic role in cybersecurity that fosters growth and innovation.

As a dedicated and passionate cybersecurity professional, I am currently pursuing a Master of Science in Cybersecurity at Eastern Michigan University, where I maintain a 3.85 GPA. My academic journey has equipped me with a solid foundation in IT, complemented by a Bachelor of General Studies and an Associate of Applied Science in Computer Networking and Cybersecurity. I pride myself on being a first-generation college graduate, achieving cum laude honors, and consistently striving for excellence in my studies.

In my role as an IT Technician at Mason School District, I have honed my technical skills by managing thousands of accounts and devices through Active Directory and Microsoft 365 Admin Portal. My commitment to exceptional customer service is reflected in my 100% satisfaction rating from users, as I effectively resolve technical issues and maintain the district's IT systems. I have also been recognized multiple times for my contributions to the organization, showcasing my ability to thrive in a fast-paced environment while delivering high-quality support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Eastern Michigan University logoEU

Eastern Michigan University

Master of Science, Cybersecurity

2022 - 2024

Grade: 3.85 GPA

Southern New Hampshire University logoSU

Southern New Hampshire University

Bachelor of General Studies, General Studies

2020 - 2023

Grade: 3.633 GPA

Concentrating in IT, graduated cum laude.

Jackson College logoJC

Jackson College

Associate of Applied Science, Computer Networking and Cybersecurity

2018 - 2020

Grade: 3.325 GPA

Focused on Computer Networking and Cybersecurity.

Tech stack

Software and tools used professionally

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Jessica User - IT Technician - Mason School District | Himalayas