Jessica Turanec
@jessicaturanec
I build supportive customer and athlete experiences through coaching, operations, and relationship-building.
CanadaWhat I'm looking for
I founded, operated, and successfully exited Elevate Spin Studio, a boutique fitness studio built around community, connection, and high-quality experiences.
I managed customer experience, staff, scheduling, marketing, and financial operations while creating systems for member retention, onboarding, and issue resolution. I also built and trained a team focused on consistent, thoughtful customer care.
More recently, I managed high-volume outbound prospecting at Acro Commerce, engaging decision-makers in value-driven conversations and explaining digital commerce solutions clearly. I maintained CRM activity, handled objections with empathy, and collaborated with internal teams to improve outreach.
Today, I coach triathletes through sustainable training, goal setting, and confidence building. Across fitness, SaaS sales, and business ownership, I bring calm problem-solving, clear communication, and a people-first approach to helping others feel supported and empowered.
Experience
Work history, roles, and key accomplishments
Triathlon Coach
Self-Employed
Jan 2024 - Present (2 years 8 months)
Coach athletes of all levels through one-on-one programming focused on sustainable training, goal setting, and confidence building. Build strong relationships with clients by listening closely and tailoring solutions to individual needs.
Education
Degrees, certifications, and relevant coursework
Sprott-Shaw Community College
Administrative Assistant Diploma, Administration
Completed an Administrative Assistant Diploma, gaining skills in office administration and organizational support.
Sprott-Shaw Community College
Medical Office Assistant Diploma, Medical Office Administration
Completed a Medical Office Assistant Diploma, focusing on medical office procedures and patient care support.
Okanagan College
Certification, Fitness and Health
Certified in Fitness Theory, Group Fitness, and Spin, with a Schwinn Cycling Group Fitness Certification.
Triathlon Canada
Certified Triathlon Coach, Triathlon Coaching
Certified as a Triathlon Coach, with expertise in training athletes of all levels.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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