Jessica Rodriguez
@jessicarodriguez5
I am an experienced business analyst and Workfront administrator focused on process improvement.
United StatesWhat I'm looking for
I am a senior analyst and Workfront administrator who focuses on improving processes, delivering clear analytics, and ensuring system reliability.
I mapped end-to-end processes and created tailored monthly analytics and reports that informed senior management decisions, while collaborating with IT to test and implement platform enhancements.
As a Workfront system administrator I built reports and dashboards, conducted system audits, managed onboarding/offboarding, and produced PMO processes and training documentation to improve operational readiness.
Earlier roles included research and records reorganization in SharePoint, implementing training curricula, and digitizing retail operations; I hold Workfront Administrator and Biomedical Research certifications and prioritize accuracy, compliance, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Mapped processes and delivered tailored monthly analytics and reports to senior management to identify improvement opportunities and enhance retail merchandising system usability.
Managed Workfront administration, created reports and dashboards for PMO and leadership, and conducted system audits and sandbox testing to ensure release readiness.
Project Assistant
Prolong Pharmaceuticals
Aug 2015 - Sep 2018 (3 years 1 month)
Compiled project reports and reorganized SharePoint records to improve compliance-driven recordkeeping and documentation accuracy across the Translational Research department.
Assistant Manager
Privilege Foods Inc.
May 2014 - Aug 2016 (2 years 3 months)
Implemented ePOS Now to digitize retail operations, improved cash handling accuracy, and developed customer service strategies to increase loyalty and satisfaction.
Supported behavioral research by recruiting participants, administering tests and surveys, and preparing data visualizations for presentations to research teams.
Education
Degrees, certifications, and relevant coursework
Rutgers University
Bachelor of Arts, Psychology
Activities and societies: Undergraduate Assistant at Rutgers University Child Center; assisted with academic research and behavioral experiments.
Completed a Bachelor of Arts in Psychology at Rutgers University, conferred May 2014.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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