Open to opportunities

Jessica Obuseri

@jessicaobuseri

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Hospitality professional with strong administrative, communication, and project skills.

Nigeria

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What I'm looking for

I seek an administrative role where I can apply strong organizational, communication, and customer-service skills, support a collaborative team, and grow in school or office administration.

I am a dynamic hospitality professional with a Bachelor of Business Administration (Second Class Upper) in Human Resource Management and hands-on experience in ticketing, tour management, front-desk operations, and event service. I have a proven record of resolving conflicts, coordinating travel logistics, assisting customers, and supporting teams to deliver excellent guest experiences.

I bring strong initiative, project-management capability, and exceptional internal and external communication skills developed through roles in travel, events, and food service, and I am ready to apply my organizational and administrative strengths to a school secretarial role.

Experience

Work history, roles, and key accomplishments

Ticket Reservation Officer

Rhapsody Travel and Tours Ltd

Jan 2018 - Jan 2021 (3 years)

Managed airline bookings and coordinated tour logistics for clients, resolved conflicts and negotiated agreements, and supplemented tour crews with local hires to improve service delivery.

Ticketing Customer Service Conflict Resolution Logistics Communication Skills

Waiter / Usher

Emmanuel Events

Jan 2016 - Jan 2017 (1 year)

Escorted and served guests, managed seating and food service, and advised customers on menu selections to enhance guest experience and increase per-ticket sales.

Guest Service Food Service Seating Coordination Upselling Communication Skills Customer Service